Software Engineer II

About SimpliSafe

We’re a high-tech home security company that’s passionate about protecting the life you’ve built and our mission of keeping Every Home Secure. And we’ve created a culture here that cares just as deeply about the career you’re building. Ours is a no ego culture of collaboration and innovation where those seeking their next challenge can find big opportunities and make a huge impact on the lives of all those who we protect. We don’t just want you to work here. We want you to grow and thrive here.

We’re embracing a hybrid work model that enables our teams to split their time between office and home. Hybrid for us means we expect our teams to come together in our state-of-the-art office on two core days, typically Tuesday and Wednesday, to work together in person, and teams can choose where they work for the remainder of the week. We all benefit from flexibility and get to use the best of both worlds to get our work done.

Why are we hiring?

Well, we’re growing and thriving. So, we need smart, talented, and humble people who share our values to join us as we disrupt the home security space and relentlessly pursue our mission of keeping Every Home Secure.

What you’ll do

SimpliSafe’s Enterprise Information Systems team is on a mission to improve how our customers learn about our product, interact with our website throughout the sales and fulfillment funnel, and quickly receive their home security system to meet our company mission. From informing our customers about our product, providing a seamless checkout experience, and delivering that product to their door, our team is focused on delivering the best experience for our customers built on a platform focused on testability and reliability.

As a Software Engineer II within the Enterprise Information Systems team, you’ll help shape the future of our e-commerce codebase by focusing on developer experience and long-term engineering vision. You’ll also provide input to process and workflow improvements with our business partners and architect solutions across multiple platforms and services that directly impact the day to day operations of our e-commerce, operations, and customer service teams by:

• Champion developer experience and work with with engineers / stakeholders to identify and streamline common pain points and frictions in our development processes
• Using the best tools for the job; creating right-sized, tested, and reliable services to meet the needs of the customers and co-workers
• Drive improvements in our CI/CD pipelines and automated testing frameworks to minimize deployment friction and maintain high code quality
• Working with ecommerce stakeholders on new features and service integrations throughout the sales funnel
• Developing and maintaining backend services and APIs that integrate with a variety of internal and external platforms
• Write clear, detailed documentation and conduct knowledge-sharing sessions to champion platform best practices throughout the engineering organization

About You

• 2+ years of industry experience
• Knowledge of REST, GraphQL, and modern web technologies
• Demonstrated experience with frontend implementations in modern web frameworks (e.g. Remix, React Router, Next.js) and rendering strategies (e.g. SSR, CSR, SSG)
• Experience or strong interest in developer tooling, shared service development, and contributing to the technical foundation of a shared codebase
• Experience designing and implementing backend services, designing and building APIs for others to consume
• Comfort participating in code reviews, writing documentation, and architecting and presenting software solutions
• Familiarity building and running scalable and fault tolerant cloud based microservices using AWS, Azure, or GCP
• Comfortable with working with CI/CD workflows and improving development processes
• Agile team experience with a desire to help the team and an interest in continuous delivery of high quality software
• Passion, curiosity and a desire to continuously learn, challenge yourself, and grow your skills
• Asks questions, listens to feedback, and provides support to your colleagues to ensure the best ideas and solutions are delivered

Nice to have skills

• E-Commerce experience
• Understanding of React patterns including Suspense, Server Components, and the Virtual DOM
• Experience with Commercetools or Contentful
• Knowledge of functional programming concepts
• Automation testing experience with tools like Playwright
• Infrastructure as code and DevOps experience such as Terraform or CDK
• Knowledge of containerization including Docker, Kubernetes, or ECS
• Experience with Node.js frameworks such as NestJS
• On-call and internal employee support experience

Values you’ll share

• Customer Obsessed: Building deep empathy for our customers, putting them at the core of our work, and developing strong, long-term relationships with them
• Aim High: Always challenging ourselves and others to raise the bar
• No Ego: Maintaining a “no job too small” attitude and an open, inclusive, and humble style
• One Team: Taking a highly collaborative approach to achieving success
• Lift As We Climb: Investing in developing others and helping others around us succeed
• Lean & Nimble: Working with agility and efficiency to experiment in an often ambiguous environment

What We Offer

• A mission- and values-driven culture and a safe, inclusive environment where you can build, grow and thrive
• A comprehensive total rewards package that supports your wellness and provides security for SimpliSafers and their families (For more information on our total rewards please click here)
• Free SimpliSafe system and professional monitoring for your home.
• Employee Resource Groups (ERGs) that bring people together, give opportunities to network, mentor and develop, and advocate for change.

The target annual base pay range for this role is $93,800 to $137,600.

This target annual base pay range represents our good-faith estimate of what we expect to pay for this role. We use a market-based compensation approach to set our target annual base pay ranges and make adjustments annually. We carefully tailor individual compensation packages, including base pay, taking into consideration employees’ job-related skills, experience, qualifications, work location, and other relevant business factors.

Beyond base pay, we offer a Total Rewards package that may include participation in our annual bonus program, equity, and other forms of compensation, in addition to a full range of medical, retirement, and lifestyle benefits. More details can be found here.

We’re committed to fair and equitable pay practices, as well as pay transparency. We regularly review our programs to ensure they remain competitive and aligned with our values.

We wholeheartedly embrace and actively seek applications from all individuals, no matter how they identify. We are committed to cultivating a diverse and inclusive workplace, and we believe our work is enriched when we incorporate a multitude of perspectives, backgrounds, and experiences. We want everyone who works here to thrive and contribute to not only our mission of keeping every home secure, but also to making our workplace safe and supportive for others. If a reasonable accommodation may be needed to fully participate in the job application or interview process, to perform the essential functions of a position, or to receive other benefits and privileges of employment, please contact [email protected].