Treatment Coordinator

About Casa Esperanza

Casa Esperanza, Inc. is a bilingual/bicultural behavioral health treatment provider serving Boston and the Merrimack Valley. Our mission is to empower individuals and families to recover from addiction, trauma, mental illness, and other chronic medical conditions; overcome homelessness and discrimination; and achieve health and wellness through comprehensive, integrated care.

About the role

The role of the Treatment Coordinator is to provide individual substance use counseling and case management to clients of Casa Esperanza, Inc., using a motivational counseling approach and providing individual assessment, treatment planning, and case management. The Treatment Coordinator is expected to perform on-call duties and assist in the coordination of admissions, treatment reporting, and ESM data entry. Bilingual (Spanish and English) is required. As part of the Casa Esperanza, Inc. team, the Treatment Coordinator will provide services in a fully integrated, holistic, and collaborative manner using a team-treatment approach to ensure the coordination of all client services, both across Casa programs as well as with external providers. This integrated model aims to facilitate clear communication amongst all providers and eliminate duplication of efforts or conflicting approaches to care; detail necessary follow-up and assignments; and ensure wrap-around support services are in place to maximize treatment effectiveness and clinical outcomes.

What you'll do

• Coordinate intakes, admissions and discharges to and from the program
• Completes psychosocial assessments for clients in the program and makes referrals to additional mental health, and developmental support services when needed
• Conduct initial assessment for each client and generates individualized treatment and service plans based on Casa Esperanza, Inc.'s Clinical Logic Model
• Provide the 12 core counseling functions to each assigned client: screening, intake, orientation, assessment, treatment planning, and counseling, case management, referral, education, crisis intervention, record keeping.
• Coordinate referrals for internal and external services, i.e. legal, medical, housing, employment and training, transportation, and other needed services.
• Collaborate with other agencies, public organizations, and external personnel to develop comprehensive network of services.
• Work closely with clinical team to ensure client individualized treatment and service plans are completed
• Work with clinical team to ensure clients have access to and are participating in pro-social activities
• Facilitate group interventions as required (including Tobacco Education, etc.)
• Conduct weekly individual counseling sessions with clients.
• Document all client encounters and progress, completes necessary reports, and maintains up-to-date client files
• Participates in clinical team meetings and team meetings to address client needsincluding MDT
• Manages crisis interventions as needed
• Ensures urine screening are conducted for clients as needed
• Develop aftercare plan with the client
• Participate in weekly clinical team meeting to address client needs
• Participate in all trainings as required
• Meets bi-weekly with the Program Clinical Supervisor
• Other duties as required

Qualifications

• Ability to use Motivational Counseling/Motivational Interviewing techniques
• Familiarity with Cognitive Behavioral Therapy
• Demonstrated capacity to make sound clinical decisions and manage crises Valid Massachusetts Driver's License
• Computer skills, minimum Microsoft Office
• Experience with homelessness, co-occurring disorders, and people living with HIV/AIDS
• Knowledge of substance abuse field, including the AA/NA 12 Step philosophy
• Knowledge of appropriate community resources
• Knowledge of residential treatment models Strong verbal and written communication skills
• Crisis management skills, and group intervention skills with clients
• Ability to work as a member of a team and independently and collaboratively Must be knowledgeable of HIPAA regulations and how to assess for need of mental health hospitalization
• Ability to meet the physical requirements of the position (see attached)
• Ability to meet the training requirements of the position (see attached)

Education/Training required:

• Associate or Bachelor’ degree required in social work, psychology, counseling, or related field required
• Bilingual Spanish/English required Licensed or willing to become a licensed counselor.
• All candidates should be willing to become CADAC certified (or a reasonable equivalent) within the first year of employment.
• Experience providing survivor-centered, trauma-informed care Experience delivering strengths-based treatment
• CPR/First Aid certified preferred
• Computer skillsincluding knowledge of Microsoft Office preferred

Schedule

• On-site: Monday-Friday; 9am-5pm

What we offer:

Casa Esperanza Benefits Package:

• Holiday Pay (12 days per year + 1 floating holiday)
• Paid Time Off (PTO) - 18 days year one, 20.5 days at year 2, 23 days at year 5
• Sick Pay - 10 paid days per year
• Long/ShortTerm Disability
• Paid by Company Life Insurance
• Health Insurance (Medical, Dental, Vision)
• Health Reimbursement Arrangement (HRA)
• FSA/DCA (Flexible Spending Account & Dependent Care)
• ComPsych Guidance Resources - EAP
• Educational Opportunities
• Tuition Remission
• Employee Ticket at Work (Discounts for Entertainment, travel, movies; etc.)
• Career Advancement Opportunities
• Increased Salary for Credentials
• and more....

Physical & Mental Requirements

While performing the duties of this job, the employee is regularly required to walk, stoop, kneel, crouch, or crawl and talk or hear. The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include distance vision, peripheral vision, and depth perception.

At Casa Esperanza, Inc., the health and safety of our people is our number one priority. That’s why all offers of employment are contingent on the candidate showing proof of being fully vaccinated against COVID-19 (currently one dose of the Johnson & Johnson vaccine or two doses of the Pfizer or Moderna vaccine and boosted, when eligible) to pass the pre-employment requirements. Individuals with medical issues or religious beliefs that prevent them from getting the vaccine may request an exemption from the vaccine requirement.

Casa Esperanza’s EEO Statement

Casa Esperanza, Inc. values its diverse workplace and encourages women, people of color, LGBTQIA+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, older members of society, and others from minority groups and diverse backgrounds to apply.

We recruit, hire, employ, train, promote, and compensate individuals based on job-related qualifications and abilities. Casa Esperanza, Inc. also has a longstanding policy of providing a work environment that respects the dignity and worth of each individual and is free from all forms of employment discrimination, including harassment, because of race, color, sex, gender, age, religion or religious creed, national origin, ancestry, citizenship, marital status, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, military or veteran status, or any other characteristic protected by law. All employees, interns, volunteers, and contractors of Casa Esperanza, Inc. are responsible for maintaining a work culture free from discrimination and harassment by treating others with kindness and respect.

Casa Esperanza, Inc. also provides reasonable accommodation to qualified individuals with disabilities or based on a sincerely held religious belief, in accordance with applicable laws. If you need to inquire about an accommodation or need assistance with completing the application process, please email [email protected].