Manufacturing Test Lead, MTAC - RMTO 2nd Shift, MTAC - PSSE, Amazon Robotics

DESCRIPTION

Are you inspired by invention? Is problem solving through teamwork in your DNA? We apply advances in robotics and software to solve real-world problems that delight our customers' experiences in ways we can't even imagine yet.
Amazon Robotics is located in the greater Boston area, the epicenter of robotics innovation. Our diverse team of engineers come from all over the world to design, test and build our dynamic fleet of robots and mechatronic systems. Having our offices, labs, test floors and factories all co-located means that we can design the hardware, write the code, test, build and watch it all come to life. This allows us to innovate quickly and on limitless ideas. Current advancements are underway in autonomous movement and mobility, artificial intelligence and machine learning, manipulation, simulation, robotic management software, predictive analytics, and much more.
The Amazon Robotics (AR) Operations organization oversees the manufacturing of high-quality robotics and gets the right materials to the right place at the right time to enable our automated solutions. It’s a fast-paced operation that works cross-functionally with teams across Amazon globally, and is driven by data and performance indicators. Within this group, the Manufacturing Test and Controls (MTAC) team is the center of excellence for ensuring every product meets our rigorous standards for quality and reliability. We are seeking an experienced Manufacturing Test Lead to be the senior technical authority for 2nd shift test operations at our Greater Boston facilities. This is a hands-on technical leadership role, focused on ensuring the continuous production and quality of our most complex robotic manipulation workcells.

As the 2nd shift lead, you will be the primary point of contact for troubleshooting, and technical mentorship. You will work closely with engineering, production, and quality teams to resolve complex issues, drive continuous improvement, and ensure the highest possible product quality. This role is crucial for scaling our manufacturing capabilities and reports to the Manager of Product Sustaining and Support Test Engineering.

Key job responsibilities
- Actively foster and drive culture of inclusion.
- Serve as the on-site technical expert and primary escalation point for all 2nd shift manufacturing test operations.
- Provide real-time, hands-on troubleshooting and root-cause analysis for complex failures in robotic workcells, automated test equipment, and devices under test.
- Mentor, train, and provide technical guidance to a team of 6-8 production test technicians to enhance their diagnostic skills and operational knowledge.
- Drive production flow by resolving critical test issues efficiently, minimizing downtime, and ensuring adherence to quality standards.
- Manage and report on shift-level KPIs, including First Pass Yield (FPY), equipment uptime, and test cycle times, identifying trends and opportunities for improvement.
- Partner with 1st shift and engineering teams to ensure smooth shift handovers, communicating ongoing issues, maintenance activities, and quality concerns.
- Aid in the development, validation, and implementation of new test strategies, procedures, and continuous improvement initiatives on the production floor.
- Interface with 2nd shift Production, Quality, and Process Engineering teams to ensure synchronized and efficient factory operations.
- Propose and help validate design changes (DfM/DfT) that enhance product manufacturability, testability, and reliability.
- Document shift activities, technical issues, and implemented solutions to contribute to our knowledge base and training materials.
- Champion a culture of safety, ensuring all procedures are followed and promoting safe working practices during the shift.
- Support test stations at local contract manufacturers and system integrators as needed.

A day in the life
Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:
1. Medical, Dental, and Vision Coverage
2. Maternity and Parental Leave Options
3. Paid Time Off (PTO)
4. 401(k) Plan


If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!

About the team
Team Wiki Page:

BASIC QUALIFICATIONS

- BS in Electrical, Mechatronics Engineering or a related technical field
- 7+ years of manufacturing test experience, including 2+ years in a leadership role
- Hands-on experience with industrial robotics (e.g., FANUC, ABB, UR) and industrial automation systems (PLCs, VFDs/motion control)
- Strong troubleshooting skills with automated test equipment and robotics systems
- Proficiency in one or more programming languages such as LabVIEW/TestStand, Python.
- Demonstrated expertise in test strategy development for complex electro-mechanical systems.