Vice President - Exchange Traded Fund (ETF) Operations

Job Description

You are a strategic thinker, passionate about revolutionizing ETF operations and driving impactful solutions. You have found the right team.

 

As a Vice President - Exchange Traded Fund (ETF) Operations within the Fund Servicing team at JPMorganChase, you will have the opportunity to work across multiple areas of the ETF team including Basket Operations, Order Taking, AP Services & Settlements, Transfer Agent and the ETF Testing Team.

You will support the daily ETF activity of institutional clients, asset managers and authorized participants while being responsible for strategic projects and the testing/rollout of system enhancements. This role provides a great opportunity to use your functional skills to support internal groups, contribute to the strategic view of the ETF servicing model and work closely with technology teams to develop a strong ETF offering. ETF’s are serviced globally in the US, Europe and Asia Pacific.

 

Job Responsibilities

• Contribute to the daily servicing of ETF’s including basket operations, order taking and order settlement.
• Manage client queries in relation to system enhancements or reporting requests.
• Manage and assist in performing ETF testing of future rollouts.
• Manage ETF onboardings and fund launches.
• Participate in industry working groups and initiatives.
• Stay updated on developments in the broader ETF ecosystem.
• Participate in discussions with Fund Sponsors looking to launch new ETF products.
• Develop new ways to enhance our operating model and work directly with tech teams to implement risk reducing processes.

Required Qualifications, Capabilities, and Skills

• Minimum of 10 years of ETF industry experience.
• Strong managerial skills.
• Strong analytical, prioritization, organizational, and time management skills.
• Ability to be effective in a global operating environment and a matrix management organization.
• Ability to build and maintain effective working relationships with clients and counterparties.
• Excellent customer service skills with attention to detail.
• Results orientated; ability to create and sustain a target guided environment .

Preferred Qualifications, Capabilities, and Skills

• Advanced Excel skills, Visual Basic for Applications (VBA), etc.
• Strong knowledge of complex corporate actions and dividend income.
• ETF Basket and Settlement knowledge.

About Us

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

About the Team

J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.