Communications Program Manager, Data & AI (Boston or Webster, Hybrid)

Communications Program Manager, Data & AI (Boston or Webster, Hybrid)

Date: Mar 4, 2026

Location:

Webster or Boston (Hybrid), MA, US

Company: MAPFRE

The Communications & Program Manager, Data & AI is a highly visible, trusted partner to the Chief Data & AI Officer (CDAIO) and their leadership team. This role blends executive communications, governance support, and program coordination to ensure Data and AI initiatives are clearly communicated, well-governed, and delivered with rigor.

You will lead the creation of bilingual (English/Spanish), executive- and Board-ready communications and presentations, manage the CDAIO's executive workflow, and coordinate senior-level committee operations. The role also establishes and maintains the operating cadence across the Data & AI portfolio, structuring milestones, dependencies, risks, and deliverables using Microsoft 365, Planner, and Jira.

Responsibilities

• Develop Management Committee and Board of Directors-ready presentations from draft content, including storyline development, executive-level visuals, and speaker notes.

• Ensure all materials meet high standards for editorial quality, executive storytelling, and brand alignment.

• Draft executive summaries and talking points; prepare bilingual (English/Spanish) materials as needed.

• Maintain presentation templates and standards to ensure consistent, high-quality outputs.

• Prepare daily and weekly executive briefings highlighting decisions, risks, deadlines, and pre-read materials.

• Coordinate all aspects of the AI and Data Committee (AIDC), including agendas, timelines, pre-reads, minutes, and action tracking.

• Produce structured reporting for steering and management forums, consolidating inputs into clear, executive-ready packets.

• Act as a high-exposure liaison with senior leaders, committee and Board contributors, vendors, and partners.

• Handle confidential and sensitive information with discretion and sound judgment.

Executive & Operational Support

• Support the CDAIO with calendar management and inbox triage, protecting focus time and coordinating with internal and external stakeholders.

• Support CDAIO teams with coordination of vendor sessions, demos, and event logistics.

• Maintain official Teams and SharePoint repositories, ensuring version control, permissions, compliance, and historical recordkeeping.

Program & Portfolio Management

• Support Data & AI teams in tracking KPIs, outcomes, and budget items (POs, accruals, actuals vs. plan), preparing concise variance explanations and forward-looking obligation summaries.

• Establish and maintain portfolio trackers and RAID logs, ensuring active dependency management and timely status reporting.

• Standardize operating cadence through templates, defined inputs, and regular check-ins.

• Support OKR and quarterly reviews; escalate decisions to the CDAIO with clear context and options.

• Facilitate cross-functional working sessions, capturing actions, owners, and due dates and ensuring follow-through to closure.

• Build, maintain, and continuously improve Microsoft Planner and Jira plans, boards, templates, and dashboards; coach team members and ensure data quality for reporting.

• Integrate tools seamlessly with Teams and SharePoint environments.

• Operate independently in execution and follow-through while appropriately escalating decisions and trade-offs.

• Influence without authority to drive cross-functional alignment and quality standards; may coordinate contractors and vendors.

Qualifications

Education

• Bachelor's Degree in Communications, Graphic Design, or Business Analytics (required)

• Advanced degree or Project Management certification (CAPM/PMP) preferred

Experience & Skills

• 6-10+ years supporting C-level executives as an Executive Assistant, Executive Business Partner, and/or Program or Project Coordinator/Manager

• Experience in Technology, Data, AI, or similarly complex enterprise environments

• Advanced proficiency in Microsoft 365 (PowerPoint, Teams, SharePoint, Excel)

• Strong working knowledge of Microsoft Planner and Jira (or similar tools)

• Deep understanding of governance rhythms, executive and committee reporting, portfolio tracking, and executive communications

Why Mapfre?

As a global insurance leader with a strong local presence, we offer more than a job - we provide a purpose-driven career where your growth, well-being, and impact truly matter.

Purpose & Culture: Join a company built on trust, collaboration, and inclusion. Our values guide everything we do, creating a workplace where people feel respected and empowered.

Comprehensive Benefits: Enjoy competitive health coverage, retirement plans, paid time off, flexible work options, and lifestyle perks like employee discounts.

Career Growth: Advance your skills through tuition reimbursement, leadership programs, and internal mobility opportunities. Your development is our priority.

Social Responsibility: Contribute to meaningful initiatives through Fundación Mapfre, supporting communities and sustainability worldwide.

Pay Philosophy : The typical starting salary range for this role is determined by several factors including skills, experience, education, certifications, and location. Some roles at Mapfre are eligible for commission and/or bonus earnings, in addition to salary, calculated based upon factors set forth in the compensation plan for the role.

Salary Range $100,000 - $120,000

If you require an accommodation for a disability so that you may participate in the selection process, you are encouraged to contact the Mapfre Insurance Talent Acquisition team at [email protected] _.

We are proud to be an equal opportunity employer._

Nearest Major Market: Boston

Job Segment: Program Manager, Communications, Database, Data Management, Developer, Management, Marketing, Technology, Data

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