BUSINESS SERVICES COORDINATOR, University Libraries

The Boston University Libraries seeks a Business Services Coordinator to support the library’s financial and administrative operations by assisting with the management of vendor payments, triaging scholarly resource purchase requests, payroll processing, expense reporting, and student employment systems. This role ensures accuracy and compliance across financial transactions and maintains up-to-date records, ensuring adherence to established processes and policies. The Business Services Coordinator collaborates with internal and external stakeholders to resolve issues, support workflows, and facilitate accurate budget management.

The Business Services Coordinator will:

• Process orders and vendor payments for BU Libraries, ensuring invoices have proper approvals, are accurate, and include necessary documentation. Remit payments both within and outside the University's ordering system, maintaining accurate records in BU’s SAP accounting system, SAC. Collaborate with colleagues in the Business Services Unit, vendors, BU Payment Services, and Library staff to resolve payment issues. Keep financial data accurate, current, and aligned with the Libraries’ accounting practices, reconciling posted and pending transactions.
• Collaborates with Accounts and Acquisitions Specialist to triage requests for Libraries resource acquisitions and route to appropriate Liaison Librarian for review. Assists in processing selection acquisitions requested by Liaison Librarians and Course Reserves, checking for duplicate orders and ensuring acquisitions align with Libraries practices and any fund restrictions that may be in place.
• Supports the timesheet process in SAP for hourly staff and student employees, ensuring submissions are accurate, properly coded, and approved on time. Reviews timesheets for compliance with University policies and collective bargaining agreements, and processes corrections as needed. Collaborates with the Director of Finance, Business Services Specialist and other stakeholders to resolve any issues. Provides support to managers and supervisors for payroll procedures, roles, and responsibilities.
• Reviews Concur expense reports to ensure accuracy, proper coding, and compliance with University and local policies and practices. Supports staff with expense submissions and collaborates with the Director of Finance and Business Services Specialists to create reports and track spending trends and encumbrances. Flag anomalies and escalates issues as needed.
• Support library staff in using BU’s JobX student employment system by providing training, guidance, and resources. Backs up Business Services Specialist as liaison to the Student Employment Office and share updates with Libraries student employee supervisors. Support local workflows, revise process guides, and contribute to a knowledge base tailored to Libraries’ practices. Assists with student employment spend tracking, identify discrepancies, and ensure accurate payroll accounting and timely resolution of funding adjustments.

Required Skills

• Bachelor's degree.
• One to three years of relevant professional experience.
• Excellent oral, written, and interpersonal communication skills.

For consideration, please submit a cover letter, CV, and list of professional references. The position will remain open until filled.

Working at Boston University Libraries
Boston University Libraries is a learning organization that supports BU librarians, archivists, and information and subject specialists seeking and sharing knowledge, practices, and perspectives that advance library collections services, and their own professional development. In a collaborative, supportive, and engaging work environment, BU Libraries expert staff assist multidisciplinary research and exploration, build distinctive collections and archives of enduring research value, and empower users to thrive amid an ever-changing information environment.

Located in the heart of Boston, the BU Libraries are embedded in numerous vibrant regional and national library and information specialist networks. The BU Libraries are active members within the Boston Library Consortium (BLC), the Association of Research Libraries (ARL), the Northeast Research Libraries Consortium (NERL), HathiTrust, and the Coalition for Networked Information (CNI), and library staff at BU serve as engaged thought-leaders on a wide breadth of library management and service areas across diverse communities.

Boston University, a member of the Association of American Universities (AAU), is one of the leading private research and teaching institutions in the world, with three primary campuses in the heart of Boston and programs around the globe. Chartered in 1869, the University is home to more than 33,000 students from more than 130 countries, 375,000 living alumni, 10,000 faculty and staff, and 17 schools and colleges.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, natural or protective hairstyle, religion, sex, age, national origin, physical or mental disability, sexual orientation, gender identity, genetic information, military service, pregnancy or pregnancy-related condition, or because of marital, parental, or veteran status. We are a VEVRAA Federal Contractor.