Accounts Receivable Specialist
- Participate in the creation of Sales Orders and invoices for customer contracts using ERP.
- Ensures accurate and timely execution of transactions for sales orders, invoices and credit notes. Work closely with staff to enhance and execute problem resolution.
- Ensure sales tax is set correctly in ERP and is included in customer invoices in compliance with applicable rules.
- Communicates directly with customers to resolve issues related to invoices or deliverables based on milestones or services rendered to customers.
- Manage customer relationships, follow up past dues including resolving payment disputes, misapplied payments, and statement reconciliation.
- Assists with financial and management reporting related to customer billing.
- Seek to improve all aspects of the Sales Order process & Billing activities by reviewing current methodology and processes and proposing process improvements.
- Assists with the following activities within the Sales and Supply Chain teams related to all accounts{{:}} account setup, order quantities, payment terms, product pricing, shipping terms, supplier codes, supplier portals, and tax related items.
- Knowledgeable of end-to-end processing requirements for processing invoices.
- Assist in monthly close activities and audits.
- Support ERP implementation.
- Associate’s degree in accounting, finance, or business; Bachelor’s degree preferred, or equivalent experience.
- Minimum 2 years of experience in customer sales order, invoicing and related processes.
- Proficient in SAP ERP.
- Must be a team player able to work in a fast-paced environment with demonstrated ability to handle multiple competing tasks and demands.
- Strong communication skills; oral, written and presentation
- Strong organization, planning and time management skills to achieve results.
- Strong personal and professional ethical values and integrity.
- Holds self-accountable to achieving goals and standards.
- Proficient in Microsoft Office programs (Outlook, Word, PowerPoint, and Excel).
- Strong interpersonal & collaboration skills to work effectively with all levels of the organization including suppliers and/or external customers.
- High level of attention to detail required in managing analytical tasks.
- Ability to analyze, solve problems, and adapt to changing organizational and operational needs.
- Flexible; ability to adapt to changing priorities and multiple tasks.
- Hybrid role based in Wilmington, MA. (3 days a week)
- Up to 10% travel may be required. Employees must have a valid driver’s license and the ability to drive and/or fly to client and other customer locations.
- The employee is responsible for owning a credit card and managing expenses personally to be reimbursed on a bi-weekly basis.
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