Medical Front Desk Receptionist

Temporary / Temp-to-Hire - Medical Front Desk Receptionist

Job description:

This position offers the opportunity to help expand our current services in a successful practice
that is continuing to grow! This position would be a great fit for you if you want to work in an
efficiently run practice that is passionate about maintaining a family-like culture. If you are a
warm, caring, dedicated person looking for a Medical Secretary position in a small office setting,
this job is for you!

Principal Duties and Responsibilities:
● Answers all incoming telephone calls and routes them to the appropriate person. Takes
clear messages for providers and other office staff. Handles routine requests for
information. Ensures that all urgent messages are handled with priority per practice
protocol.
● Schedules patient appointments. Maintains providers' schedules for accuracy.
● Monitors patient flow and waiting room activity, keeps appropriate clinical personnel
informed of patient flow issues
● Responsible for check-in function, which includes greeting and directing patients,
answering all questions courteously and helpfully within the scope of responsibility,
obtaining signatures for all forms, including assignment of benefits, notice of privacy,
insurance waivers, and authorization forms.
● Responsible for check-out functions such as the completion and collection of in/out
patient encounter forms, the collection of co-payments, and scheduling follow-up
appointments, tests, and procedures.
● Enters documentation and scans correspondence into Athena.
● Processes prescription refills. Receives and distributes all mail per practice protocol.
● Performs all other duties and tasks requested to ensure the efficient overall
performance of the practice.

Education/Experience Requirements:
● Previous experience in a community-based medical practice required.

Qualifications/Skills/Abilities:
● Ability to read and interpret documents, including patient charts and insurance forms.
● Strong computer skills.
● Previous Athena and/or EPIC experience preferred.
● Excellent customer service skills.
● Excellent verbal and written communication skills.
● Good problem-solving skills.
● Ability to prioritize work and respond to changing needs.
● Excellent interpersonal skills.

Working Conditions: Medical Office Setting

Work Remotely
● No

Job Type: Full-time

Schedule:
● Monday to Friday

Education:
● High school or equivalent (Preferred)

Experience:
● Customer Service: 1 year (Preferred)
● Computer Skills: 1 year (Preferred)

Work Location: In person

If interested, please send a resume over to Ryan Brown -

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance.