Department Secretary Part time, Every other weekend

Position: Department Secretary
Schedule: Part-Time
Shift: 8 Hour Day Shift (7am to 3:30pm) Every other weekend

JOB REQUIREMENTS

EDUCATION:

• Requires a high school education or GED.

EXPERIENCE:

• One to two years’ previous clerical experience. Healthcare setting preferred.

KNOWLEDGE AND SKILLS:

• Demonstrated proficiency with various computer software systems, including Microsoft Office (Word, Excel, Outlook, etc.) and hospital wide systems.
• Excellent interpersonal skills and ability to interact appropriately with nursing staff, patients, families/visitors, physicians, and other hospital staff in a fast-paced environment.
• Organizational skills to effectively set priorities and efficiently complete assigned work.
• Ability to effectively apply basic administrative skills
• Work requires physical ability to meet core job requirements in accordance with practice setting demands for the patient populations regularly served.

ESSENTIAL RESPONSIBILITIES / DUTIES:

• Greets and directs patients, families, visitors and staff in a friendly courteous positive customer service manner.
• Coordinates activities of front desk/office support services. Performs clerical duties for the department. Answers/responds to telephone calls and inquiries in a timely manner.
• Maintains communication data
• Participates in orienting patient to their room, call light, telephones and the unit by distributing welcome letters and informational packets.
• Initiates daily RN phone assignment, logs RN daily phone numbers, and demonstrated appropriate procedures to triage calls through patient call system.
• Facilitates patient/family/visitor access to available hospital services such as, the cafeteria, chapel, gift shop, parking, cashier, etc.
• Coordinates and makes appointments for transportation for patients and related materials,
• Interface among various departments works collaboratively with other units, services, and departments to ensure patients, families, visitors and staff receive needed services information, and materials.
• Performs a variety of office and clerical functions
• Coordinates unit’s communications
• Medical Record and Order Entry: Maintains accurate, complete, up-to-date patient care records as defined by hospital policy.
• Maintains appropriate manual/computer logs records, and unit databases,
• Care of the Environment, Equipment and Material Supplies: Performs a variety of activities to ensure a clean, safe and stocked unit environment for patients, visitors and staff.
• Maintains and troubleshoots basic office equipment including but not limited to, daily reboot of computer, load printer/photocopier with paper, point-of-service monitors, printers, fax machines, addressograph, etc.
• Follows established practice standards, policies, procedures, protocols, guidelines, and regulations,
• Participates in ongoing educational activities to maintain competency and update requisite skills in his/her area of responsibilities; maintains accurate annual educational record.
• Follows established hospital infection control and safety procedures
• Performs other duties as needed.

Equal Opportunity Employer/Disabled/Veterans

Compensation Range:

This range offers an estimate based on the minimum job qualifications. However, our approach to determining base pay is comprehensive, and a broad range of factors is considered when making an offer. This includes education, experience, and licensure/certifications directly related to position requirements. In addition, BMCHS offers generous total compensation that includes, but is not limited to, benefits (medical, dental, vision, pharmacy), contract increases, Flexible Spending Accounts, 403(b) savings matches, earned time cash out, paid time off, career advancement opportunities, and resources to support employee and family wellbeing.

Equal Opportunity Employer/Disabled/Veterans

According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website and applications are received only through our website. We do not ask or require downloads of any applications, or “apps” job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.