Outside Sales Representative

Johnstone Supply, The Balsan Group
Springfield, MA

Johnstone Supply is seeking a motivated and results-driven professional to join our Outside Sales team. This role offers unlimited earning potential, exciting challenges, and the opportunity to make a meaningful impact within the HVAC industry.

Responsibilities

  • Identify new business opportunities through research, networking, and cold calling

  • Generate and qualify leads to build and maintain a strong sales pipeline

  • Develop and strengthen relationships with new and existing clients

  • Understand client needs, challenges, and goals to deliver effective solutions

  • Respond to client inquiries and provide exceptional customer support

  • Present Johnstone products, services, and value-added solutions to prospective clients

  • Maintain accurate records of sales activities and customer interactions in the CRM

  • Collaborate closely with marketing, operations, and product teams

  • Attend industry events, trade shows, and conferences to network and promote company offerings

  • Travel regularly to meet customers and conduct sales presentations

  • Stay current with industry trends, competitor activity, and market changes

Benefits

  • Competitive compensation

  • Uncapped bonus structure

  • Monthly car allowance and gas card

  • Paid time off and holiday pay

  • Internal growth and advancement opportunities

  • 401(k) with company match

Requirements

  • High school diploma or equivalent required; college degree preferred

  • 2+ years of sales experience

  • Knowledge of HVAC or building supplies strongly preferred

  • Excellent verbal and written communication skills

  • Proficiency with computers and various software systems

  • Direct B2B sales experience in HVAC/R or a similar industry is a plus

About Johnstone Supply – The Balsan Group

Johnstone Supply, The Balsan Group, is a rapidly growing, family-owned HVAC-R distributor serving Pennsylvania, Maryland, Massachusetts, Maine, Vermont, New Hampshire, and New York.

We stand out from competitors by offering innovative ordering solutions, rush delivery, fast Will Call pick-up, expert technical training, business support services, warehouse design assistance, and more.

Posted 2026-01-05

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