Bilingual Counselor/Advocate

Bilingual Counselor/Advocate (Haitian Creole or Khmer)

Location: Lowell, MA

Reports to: Counseling and Advocacy Manager

Employment Type: Full-time, Exempt

Are you a highly skilled, trauma-informed professional passionate about survivor advocacy and social justice? Are you bilingual in Haitian Creole or Khmer with a deep commitment to serving historically underserved communities? If so, we invite you to join our team and be part of a movement that uplifts, heals, and empowers survivors of sexual violence, human trafficking, and commercial sexual exploitation.

Why Join Us?

At CHH, we are committed to empowering survivors, advocating for systemic change, and fostering a culture of healing and resilience. This is an opportunity to make a meaningful impact.

• Retirement Savings – Access to a 401(k) plan to help you invest in your future.
• Comprehensive Health & Dental Coverage – 70% of premiums covered by CHH
• Prioritized Mental Health & Wellness – Access to our Employee Assistance Program (EAP), providing free, confidential counseling and additional resources to support your well-being.
• Generous Paid Time Off – Enjoy 96 hours of PTO annually (accrued monthly after 90 days),
• Paid Holidays & Winter Office Closure – Two weeks of paid holidays and a paid winter office closure (December 26-31).
• 4 day work week, Closed Fridays
• Flexible work schedule, Three days in office (M/W) One day remote
• Professional Development Investment – We provide $500 annually for training, certifications, and other professional growth opportunities.
• Wellness & Resilience Support – Participate in team-building retreats and resilience-building activities to recharge and stay connected.
• Free Parking – 100% employer-paid parking.
• Join our team and be part of an inclusive, mission-driven organization that values your expertise, invests in your growth!

Essential Duties and Responsibilities Include:

• Provide bilingual one-on-one trauma-based counseling, on-site and in the community to increase survivor access to services
• Develop and facilitate bilingual survivor support groups rooted in psychoeducation, therapeutic, wellness and reflection, and/or skills-based practice
• Work to ensure survivor services are culturally relevant to survivors and communities that we serve and act as a liaison to raise awareness about sexual assault in multicultural community spaces
• Advocate for/with survivors, providing appropriate referrals and assistance as needed
• Conduct community and systems outreach including focus groups, surveying, and on-site group work within community organizations to better identify the needs and promote services for survivors
• Provide support to CHH’s events and outreach/tabling opportunities
• Provide monthly/quarterly data reports
• Support CHH’s 24-hour crisis response by participating in hotline, medical advocacy, and web-chat coverage.
• Help facilitate internal training programs, including CHH’s Rape Crisis Counselor training.
• Other related duties as determined

What We’re Looking For:

• Bilingual & bicultural (Khmer or Haitian Creole required)
• Previous experience in case management (required)
• B.A. in social work, psychology, sociology, community organizing, or related human services field. Or equivalent lesser degree and minimum 2 years’ experience
• 2-3 years of experience working in crisis intervention or systems-based advocacy services (e.g., medical, legal, public assistance, housing, etc.)
• Trained Rape Crisis Counselor or ability to begin training within 1 month of hire
• Experience working within social change movements and the work to end sexual violence
• Maturity, sound judgment and lived experience.
• Strong interpersonal, communication, facilitation and presentation skills
• Good computer skills, proficiency with Microsoft Office, databases and evaluation tools, etc.
• Ability to travel within the Greater Lowell Area and within the state
• Ability to work evenings and weekends as required

Why This Role Matters:

Make a tangible difference in the lives of survivors and their communities while being part of a diverse, equity-driven team that values inclusion, healing, and advocacy.

Ready to Apply?

To apply, please send your resume, cover letter, and a writing sample to [email protected] with the subject line: Bilingual Counselor/Advocate. No phone calls, please.

Job Type: Full-time

Base Pay: $50,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Health insurance
• Paid time off
• Professional development assistance
• Vision insurance

Work Location: In person