Training & Development Specialist

Skills:

Training & Development, Instructional Design, Curriculum Development, eLearning, LMS Platforms, Camtasia, Articulate360, Microsoft Office Suite, ERP Systems, Financial Systems Training, Change Management, Accessibility Compliance, Video Training Development, Adult Learning, Training Facilitation, User Documentation, PeopleSoft, Jaggaer, Oracle EPM, Concur, Zoom, Process Improvement, Stakeholder Management.

We are seeking a dynamic and detail-oriented Training & Development Specialist to support the design, development, and delivery of enterprise training programs for Administrative & Finance operations. The ideal candidate will have experience creating engaging learning content, facilitating training sessions, developing instructional videos, and supporting technology adoption initiatives in a professional or shared services environment.

This role will focus on training end users on financial systems, procurement tools, travel and expense platforms, budgeting applications, and compliance-related procedures while ensuring all training materials align with accessibility standards and organizational requirements.

Key Responsibilities

• Design, develop, and deliver instructor-led and asynchronous training programs for Administrative & Finance systems and processes
• Create engaging instructional materials including job aids, user guides, presentations, quick reference documents, and training manuals
• Develop instructional and asynchronous training videos using tools such as Camtasia and Articulate360
• Deliver hands-on system training for ERP platforms, procurement systems, travel & expense tools, budgeting applications, and financial systems
• Support implementation of new technologies and process improvements through effective training and change management initiatives
• Collaborate with subject matter experts (SMEs), business teams, and stakeholders to identify training needs and develop customized learning solutions
• Ensure all training content complies with Title II Accessibility Requirements and organizational standards
• Manage and upload training content to Learning Management Systems (LMS) platforms
• Track training participation, learner engagement, and training effectiveness metrics to support continuous improvement initiatives
• Facilitate workshops, virtual training sessions, webinars, and user support activities
• Assist in developing communication plans and change management strategies to support business transformation initiatives
• Provide ongoing end-user support and guidance for financial, procurement, and travel systems

Required Qualifications

• Bachelor’s degree or equivalent work experience
• 3–5 years of professional experience in training, education, instructional design, learning & development, business administration, communication, or related fields
• Strong facilitation, communication, and curriculum development skills
• Hands-on experience with video training development and asynchronous learning systems
• Experience working with Learning Management Systems (LMS) and e-learning tools
• Strong knowledge of training development platforms such as Camtasia and Articulate360
• Strong understanding of Title II Accessibility Requirements and accessible learning practices
• Proficiency with Microsoft Office Suite including Word, Excel, PowerPoint, Teams, and Outlook
• Ability to manage multiple projects, priorities, and deadlines in a fast-paced environment

Preferred Qualifications

• Experience working within a shared services environment
• Experience with PeopleSoft, Jaggaer, Oracle EPM, Concur, Zoom, Camtasia, and Articulate
• Experience supporting ERP systems, procurement systems, or financial applications
• Knowledge of change management and organizational training strategies