Dispatcher - Automotive Service
Job Description
Job Description
We are seeking a highly organized and proactive Dispatcher to join our team at Jack Madden Ford Sales Inc. In this role, you will coordinate and schedule automotive service appointments, ensuring efficient workflow and excellent customer experience. The ideal candidate will have strong communication skills, attention to detail, and the ability to multitask in a fast-paced environment.
Responsibilities- Schedule and dispatch service technicians to meet customer service needs promptly and efficiently.
- Coordinate with service advisors, technicians, and customers to ensure smooth operations within the service department.
- Manage service appointment bookings via phone, email, and in-person requests.
- Maintain accurate records of all service orders, technician assignments, and customer communications.
- Handle any scheduling conflicts and reschedule appointments as needed to optimize workflow.
- Provide excellent customer service and assist in resolving customer inquiries or concerns.
- Previous experience in dispatching, preferably in an automotive service environment.
- Strong organizational and multitasking abilities.
- Excellent verbal and written communication skills.
- Proficiency with scheduling software and Microsoft Office Suite.
- Ability to work under pressure and adapt to changing priorities.
- High school diploma or equivalent; additional education or certification is a plus.
- Competitive salary ranging from $50,000.00 to $90,000.00 per year, paid weekly.
- Health, dental, and vision insurance options.
- Retirement savings plan with company matching.
- Paid time off and holiday pay.
- Opportunities for professional development and career growth.
- Supportive and dynamic work environment.
Jack Madden Ford Sales Inc is a reputable automotive service and sales company located in Norwood, MA. Known for our commitment to customer satisfaction and quality service, we take pride in providing a positive work environment where our employees can thrive and grow. Join us and be part of a dedicated team that values professionalism and integrity.
```
Recommended Jobs
Warehouse/Forklift Operator
Description Position at Hood Distribution Hood Distribution is looking for a Warehouse/Forklift Operator for our Ayer, MA facility. Hood Distribution is a wholesale distributor …
Clinical Research Coordinator II - Attleboro
Overview This Satellite Clinical Research Coordinator position will work within the Dana-Farber Attleboro Satellite location supporting the clinical research program and research team in the ov…
Automotive Service Technician
Are you looking for a new opportunity and chance to grow your career? We provide a great learning environment for Technicians with continuing education and hands-on training. At Colonial Chevrolet of …
MACHINE TECHNICIAN LEV 2
Job Description Job Description The MACHINE TECHNICIAN LEV 2 -will be responsible for plays a critical role in ensuring the smooth operation and maintenance of manufacturing equipment during non…
New Store Openings Manager
Job Description Job Description ABOUT THE COMPANY Playa Bowls is New Jersey's Original Acai Shop, and our mission is to bring superfruit bowls to the masses using only the freshest, highest …
Sr. Administrative Assistant
Skills: Calendar Management, Meeting Scheduling, Administrative Support, Documentation & Reporting, Event Coordination, Inventory & Supply Management, Data Analysis, Communication & Organization, …
Join surveys and discussions to earn rewards!
Join our dynamic survey participant community at Unlock Surveys today and start earning rewards for sharing your valuable opinions. We offer daily survey opportunities to our members. Don't miss out …
Systems Security Engineer - AT/PP 4
Job Description Job Description Benefits: ~401(k) ~ Dental insurance ~ Health insurance ~ Paid time off ~ Relocation bonus ~ Vision insurance Systems Security Engineer (Anti-Tampe…
Hair Stylist
Job Description Job Description Stylists & Associates--- Boutique Luxury Salon (Wellesley, MA) MUST HAVE A MASSACHUSETTS COSMETOLOGY LICENSE or BE IN COSMETOLOGY SCHOOL. PRIVI SALON is seeki…
State Inspector
Job Description Job Description Job Summary : We are looking for a Automotive State Inspector to join our growing team! The right candidate will have a strong background in automotive and ASE c…