Senior Sales Associate (3rd Key Holder) - Retail Thrift Store

Title: Senior Sales Associate.
Supervises: Store personnel as assigned.
Reports To: Store Manager and/or Assistant Store Manager.
Status: Hourly - Full time (40 Hours/wk).
Function: The Senior Sales Associate will assist management in creating and sustaining a pleasant work environment and excellent customer relationships.

Proceeds from the sale of donated items at this thrift store are the main funding source for The Salvation Army's Adult Rehabilitation Center serving Worcester County, MA - a 120 bed residential program where men and women facing afflictions brought on by homelessness, unemployment, and alcohol or substance abuse can get the help they need and a fresh start.

Duties and Responsibilities:

• Assist in creating and sustaining a pleasant and hospitable work environment and excellent customer relationships.
• Be well-versed in and ensure compliance to accounting, employee, and store policies.
• Assist the manager in meeting sales, production, and expense budget goals maintaining a profitable operation.
• Receive applications and participate in interviewing applicants when needed.
• Ensure that all safety measures are consistent with The Salvation Army policy and Government regulations and all personnel comply.
• Assist in scheduling of sales associates and unpaid staff as required.
• Assist in completion of payroll information biweekly for all store personnel noting signatures, absenteeism, overtime, etc. Submit same as requested.
• Assist Manager and Assistant Manager to ensure that the store is well stocked, and all merchandise is “ragged out” and colorized in accordance with the ARC Command Rag Out Calendar.
• Assist in training, direction, and supervision for new employees and unpaid staff along with retraining for all personnel, as requested. Beneficiaries on work therapy assignments need special attention and guidance.
• Responsible for the proper accounting and banking of cash receipts as per “Safekeeping of Salvation Army Funds” policy.
• Ensure all paperwork and sales reports are filled out completely and forwarded to the finance department daily.
• Responsible for maintaining good customer relations recognizing the type of service expected from employees of The Salvation Army.
• Fill in for Store Manager/Assistant Store Manager as needed.
• Function as the 3rd Key, opening/closing the store as scheduled, including making bank deposits.
• This position will support the work therapy program component of The Salvation Army Adult Rehabilitation Centers by providing beneficiaries with an example of professional conduct and work habits.
• Other duties as assigned by immediate supervisor and/or Administrator.

Qualifications:

• High school diploma or equivalent.
• Experience in sales.
• Must possess a valid driver’s license with acceptable DMV record.
• Ability to read and interpret simple income and expense reports.
• Good communication and supervisory skills.

Physical Requirements:

• Sitting - Under 1/3 of the time.
• Lifting - Must be able to lift 50 pounds.
• Push/Pull Using Machinery - Yes.
• Standing - Over 2/3 of the time.
• Walking - Over 2/3 of the time.
• Reaching - Over 2/3 of the time.
• Climbing - Under 1/3 of the time.
• Stooping - Over 2/3 of the time.

Statement of Confidentiality:
The Senior Sales Associate occupies a position of trust and is expected to maintain confidentiality and exhibit loyalty to The Salvation Army and the staff of the Adult Rehabilitation Centers in all job-related matters.

Mission Statement:
The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

Employment at Will:
Employees of The Salvation Army are considered employees at will. This means that the employment arrangement between the employee and The Salvation Army may be terminated by the employee or by The Salvation Army at any time with or without cause. No Salvation Army representative may change the at will employment relationship through oral or written promises.

About The Salvation Army:

The Salvation Army's Adult Rehabilitation Centers make a difference in people's lives. Through the collection and resale of gently used goods we are able to provide the financial support to assist men and women with a variety of social and spiritual afflictions. The in-residence rehabilitation program focuses on basic necessities with every man or woman being provided a clean and healthy living environment, good food, work therapy, leisure time activities, group and individual counseling, and spiritual direction. All our effort is focused on developing life skills and a personal relationship with God through Jesus Christ. More than just a job, each member of the team contributes to recycling goods that literally recycle and repair broken lives.