Junior Account Manager

Job Description

Job Description

We are a premier sales and marketing organization in Worcester, hiring a driven professional for our Junior Account Manager program in partnership with Verizon. This career-launching opportunity provides hands-on experience in sales strategy, client relationship management, and connectivity solution development while representing a telecommunications giant.

As a Junior Account Manager, you'll serve as a trusted representative of Verizon, helping households across your community access high-speed internet, wireless plans, and entertainment packages that keep them connected, informed, and entertained. Through our comprehensive training program, you’ll become well-versed in Verizon’s full range of services, equipping you to meet each household’s unique connectivity needs.

Essential Functions Of The Junior Account Manager Role:

• Proactively connect with residents in your assigned territory to promote and sell Verizon’s home internet, wireless, and TV services
• Conduct personalized consultations with customers to identify their lifestyle needs, usage habits, and service preferences
• Deliver engaging presentations that clearly explain the benefits of Verizon’s offerings and how they enhance everyday life—speed, reliability, and value
• Stay up to date on products, including bundled packages, device upgrades, and special promotions
• Guide customers through the entire enrollment process, from initial contact to account setup, ensuring a smooth onboarding experience
• Respond to customer questions and concerns with professionalism, using persuasive communication skills to build trust and close the sale
• Accurately record customer information, interactions, and sales activity using designated CRM tools
• Participate in ongoing training and field sessions to keep current with the latest market trends, competitive offerings, and evolving solutions

Education & Experience Needed For The Junior Account Manager Role:

• Relevant experience is advantageous, particularly in roles such as direct sales, retail leadership, account coordination, or any client-facing position requiring strong communication and problem-solving capabilities.
• Individuals at the entry level who demonstrate strong customer insight and a genuine interest in developing sales expertise are highly encouraged to apply; comprehensive training and development will be provided.
• Proficiency in core office productivity tools is expected, along with a willingness to adopt CRM platforms and other business applications integral to the sales process

Preferred Skills For The Junior Account Manager Role:

• You possess a natural ability to understand business challenges and propose relevant solutions
• You're a strategic thinker who can identify opportunities for growth within a business client base
• You have an exceptional ability to build direct professional rapport and trust with business owners and decision-makers
• You thrive on complex negotiations and see them as opportunities to create win-win outcomes
• You're meticulously organized, ensuring every detail of a business account is managed with precision
• You have an insatiable curiosity about how technology empowers businesses
• You're resilient and resourceful, able to adapt your approach to diverse business needs

This results-driven position offers uncapped commissions, with earnings that actually reflect your dedication and drive to learn and succeed. Compensation estimates are based solely on average commissions earned annually.