Reception Appointment Clerk -Full Time
- Do you enjoy taking accurate and complete messages for other staff?
- Are you looking for benefits effective on the first day of employment?
- Do you want to work where your professional growth and development are a priority?
- Can you scheduele appointments and maintain good record-keeping?
- Do you have the ability to identifying patient correspondence, sorting and identifying mail and faxes?
- Can you help patients get the correct information they need?
- Are you willing to Contribute to the team effort by supporting all team members?
- Schedule appointments via online scheduling system.
- Verify and update demographic and insurance data in the computer.
- Consistently check voice mail and forward messages to the appropriate staff.
- Continually monitor appointment schedule, acknowledge appointments, and change appointment status when necessary.
- Monitor Waiting Room to insure patients are being taken care of in a timely manner.
- Responsible for contacting and rescheduling patients when behavioral provider is out of the office.
- Ensures proper use of all office equipment (fax, copier, PC, e-mail, practice management software, printers, phones, voicemail, etc.) in accordance with office policy.
- History of good attendance and positive work attitude towards co-workers and other health center departments.
- High School Graduate or equivalent.
- Graduate of secretarial program preferred.
- Medical Terminology course completed within one year of hire.
- English / Spanish bilingual ability is required.
- Demonstrated ability to work within a team and to effectively support team goals and objectives.
- Pleasant telephone manner; good memory and patience.
- Strong organizational skills with demonstrated proficiency in computer applications (Microsoft Office)
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