Senior Manager of Collections

A global law firm seeks a Senior Manager of Collections to join their dynamic team.

About the Role

The Senior Manager of Collections is an integral part of the firm’s Global Finance team and will be responsible for implementing a robust collections management structure within the firm, as well as developing and implementing a comprehensive collections management structure to enhance the firm's collections process. Please note that this is a hybrid role requiring in-office presence three days per week, or as business needs dictate.

Responsibilities

• Collaborating with local accounting managers and office administrative leaders to establish and maintain effective collections procedures and stay apprised of collections activity
• Proactively engaging with local accounting managers, office administrative leaders, e-Billing teams, and billing attorneys to address and resolve complex collections issues
• Reviewing accounts receivables ledgers regularly to determine the most effective course of action for overdue accounts
• Corresponding with clients daily by email/phone regarding payment, providing copies of invoices, spreadsheets, and account information as needed
• Preparing and distributing collection letters and statements of account with strong attention to detail
• Protecting and maintaining any highly sensitive, confidential, privileged, financial, and/or proprietary information that firm retains

Qualifications

• Display a proven track record of successfully implementing collections strategies and improving collections cycles
• Possess experience with the selection, implementation, and optimization of collections software
• Demonstrate familiarity with automated collections processes or AI-driven tools for improving collections efficiency
• A bachelor’s degree or equivalent; relevant experience may be considered in lieu of a degree
• A minimum of ten (10) years of experience in inventory management or collections
• Experience in a law firm or professional services environment, preferably

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