Manager Food Operations I

The Walt Disney Company
Boston, MA

Every day at Disney Cruise Line we take pride in bringing the magic of Disney to life. We find joy in creating cherished memories and form genuine connections with our guests. We hold each other to the highest degree and always act responsibly while ensuring the safety of fellow crew and guests. United by our Disney values, we work toward excellence in all we do. As a part of our team, you can live and work in a diverse and inclusive environment amidst a professional and supportive community. If you are ready to create unforgettable experiences and grow as a person and as a professional, apply today.

Responsibilities :

  • Manage all Galley staff and oversee operation of all galleys and food outlets

  • Coordination of all food offering including group offerings and special requests

  • Oversee proper preparation of special dietary meals and food allergies for Guests and Crew

  • Monitor all Culinary standards, inventory and cost control

  • Complete random food and menu audits

  • Maintains close relationship with shore side F&B management team

  • Ensure Disney Cruise Line and USPH Sanitation requirements are met in all galleys and food store rooms

  • Responsible for setting Departmental goals

  • Maintain Operating Guidelines and OJT material for areas of responsibility and revise as necessary

  • Ensure facilities and equipment are maintained and in good working order

  • Inventory control (par levels turnover and replenishment)

  • Monitoring/Implementation of garbage separation and disposal procedures

  • Monitor handling, maintenance, and reordering of operating equipment

  • See that hazardous materials are used and stored properly in operations under their control, including regular inventory and availability of MSDS

  • Facilitate department meetings

  • Provide leadership for all direct reports; Responsibilities include, but are not limited to:

  • Managing personnel files

  • Review and approve all renewal contracts before distribution

  • Conducting performance reviews, including discipline as needed

  • Ensuring Project Onboard compliance

  • Monitoring STAR, while making necessary corrections

  • Onboard training, new hire and ongoing

  • Succession planning

  • Crew recognition and communication

Basic Qualifications :

  • Minimum five years experience in high volume galley/F&B operation

  • Certified Executive Chef or equivalent degree in Culinary Arts

  • College education or equivalent industry experience preferred

  • Ship experience preferred

  • Excellent working knowledge of food and beverage products, services, and equipment

  • Demonstrated ability to calculate cost potentials/projections and understands the impact on budget

  • Technical and functional understanding of the ship based food and beverage operation

  • Excellent verbal and written communication skills

  • Strong interpersonal communication skills

  • Proficient in Microsoft Office and Outlook

Additional Information :

This is a SHIPBOARD role.

You must:

  • Be genuinely interested in a career at sea and willing to live and work onboard a Disney Cruise Line vessel

  • Be willing to follow and perform safety role, emergency responsibilities, and associated responsibilities as specified in the ship Assembly Plan

  • Be willing to uphold the general safety management responsibilities as specified in the Safety Management System in areas and operations under their control

  • If applicable, be willing to share a confined cabin with other crew members and appreciative of working and living in a multicultural environment that has strict rules and regulations

Your Responsibilities:

  • Have a valid passport and C1/D Seaman's visa (DCL will provide you with documents to obtain this)

  • Complete a pre-employment medical

  • Obtain a criminal background check

  • Bring approved work shoes

** Disney Cruise Line is a drug-free workplace. All new hires are required to undergo drug/alcohol testing within the first week onboard and throughout their contracts. Failure to pass the drug/alcohol testing will result in immediate termination.

Job ID: 1250075BR

Location: United States

Job Posting Company: "Disney Cruise Line"

The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, email [email protected] with your request. This email address is not for general employment inquiries or correspondence. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.

Posted 2025-12-09

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