Quality Analyst

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As one of the largest community health centers in the country, NeighborHealth is proud to serve the greater Boston area with a strong commitment to the health and well-being of our patients and communities.

Whether you're a nurse or physician providing direct care, a manager leading dedicated teams, or part of the essential support staff who keep our operations running smoothly — every role at NeighborHealth is vital. Together, we’re advancing medicine and delivering the best care experience for our patients and community!

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Time Type:

Full time

Department:

PACE Quality & Performance Improvement

All Locations:

300 Ocean Avenue – Revere

Position Summary:

The Quality Analyst collects and interprets data to help PACE take actionable steps to improve our organization’s performance and meet quality and business goals. Duties include developing, validating and analyzing various reports for quality and compliance monitoring, as well as for clinical and program operations as appropriate. Serves as technical and strategic resource to the Quality team and PACE leadership. Works with IT to refine and streamline reporting processes. Responsible for engaging, educating and communicating to staff around reporting tools to improve data integrity, reporting processes and overall departmental and organization management. Supports and coordinates performance improvement projects and identifies overall areas for process improvement. Provides supplemental support to PACE Departments for broader reporting needs, as applicable.

EDUCATION: Bachelor’s degree in Business, Finance, Healthcare Administration or a related field.

EXPERIENCE:

• Minimum 2 years’ experience in a health care business environment
• Proficiency in mathematics to translate data into understandable reports
• Demonstrates leadership skills and strong oral and written communication skills
• Demonstrates report writing and presentation skills

SKILLS/ABILITIES:

• Data Analytics and reporting
• Proficient in Microsoft Word, Excel and Access and high comfort level working in data systems, IT platforms and file transmission.

PAY:

• $59,800 - 89,440 annually based on experience

EEO & Accommodation Statement:

NeighborHealth is an equal employment/affirmative action employer. We ensure equal employment opportunities for all, without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity and/or expression or any other non-job-related characteristic. If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail to [email protected] or call 617-568-4480 to let us know the nature of your request

Federal Trade Commission Statement:
According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website. We do not ask or require downloads of any applications, or “apps.” Job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.

E-Verify Program Participation Statement:

NeighborHealth participates in the Electronic Employment Verification Program, E-Verify. As an E-Verify employer, all prospective employees must complete a background check before beginning employment.