Counter Staff
Job Description
Job Description
Counter Staff - Flour Harvard Sq - 114 Mt. Auburn Street, Cambridge, MA Do you like to eat award-winning baked goods and sandwiches? Do you like working on a great team in a wonderful environment? If so, we have the opportunity for you! Flour Bakery + Cafe is looking for exceptional counter staff for part time positions! The schedule for the current position opening is: Fridays, Saturdays, and Sundays only, every week, with the potential to pick up other shifts in the near future. You'll be greeting and helping guests, putting pastry orders together, preparing coffee and espresso drinks, taking catering orders, potentially helping prepare sandwiches, and more - all while displaying an amazing sense of hospitality to our guests. Day-to-day Performance Expectations:- We ask that you have availability for at least 3-4 shifts a week, including at least 1 weekend day.
- We are seeking self-motivated employees who thrive in a fun, positive, fast-paced team environment with opportunities for advancement.
- Must be able to deliver consistently great hospitality:
- Engage our guests at Flour by greeting them, smiling, treating them with kindness, directing them through the order process, and finding the correct answers to any of their questions
- Applicants must be enthusiastic, hard-working, possess strong guest service skills, eager to learn, and be able to work in a professional kitchen environment.
- Previous bakery/cafe counter staff, barista, other restaurant front of house, or prep cook experience is helpful, but not mandatory.
- Must have scheduling availability to work at least 3 shifts/20 hours per week and at least one weekend and one closing shift.
- Ability to stand for long periods, walk, push, pull, reach, and lift < 50 lbs.
- Ability to operate equipment such as a cash register, coffee and espresso machinery, grinders, etc.
- Must be able to maintain grooming and uniform standards
- Excellent sense of urgency and hospitality
- Ability to recognize when and where help is needed
- Ability to take feedback and direction
- Willingness to work in a team and help all other departments, as needed
- Must be able to work in an environment with loud noises, machinery, and at times, tight spaces.
- Must be able to work around various aromas and fluctuating temperatures
- We do our best not to cross-contaminate anything containing gluten. However, there may be gluten in the air at times. We do our best to accommodate any staff allergy requests.
This position has an average starting compensation of $20-$24 per hour (base wage of $15 + $5-9 per hour in pooled tips). The starting pay rate for this position is $15, but the total pay range is $15-$19.32. Additional Information:
Flour offers a fantastic work environment, an unparalleled commitment to training to make you a better team member (plus all the pastries you can eat)! We offer benefits such as health/dental/vision insurance, 401k with a generous match, paid vacation/sick time, and a great staff meal policy. We offer a real commitment to growth – both in your skill/knowledge and growing into more senior positions if that is an interest of yours!
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