Professional Liability Lead

Job Description

Job Description

Location: Waltham, MA (hybrid)

NEXT's mission is to help entrepreneurs thrive. We're doing that by building the only technology-led, full-stack provider of small business insurance in the industry, taking on the entire value chain and transforming the customer experience.

Simply put, wherever you find small businesses, you'll find NEXT.

Since 2016, we've helped hundreds of thousands of small business customers across the United States get fast, customized and affordable coverage. We're backed by industry leaders in insurance and tech, and we still have room to grow — that's where you come in.

We're inviting a seasoned and execution-focused Insurance Product Lead to join our Professional Liability (PL) team. This is a highly visible and cross-functional position with primary responsibility for developing and managing Errors & Omissions (E&O) insurance products across a range of business classes. We are particularly interested in candidates with deep E&O expertise and a working knowledge of Management Liability lines (such as D&O, EPLI, Fiduciary, and Crime). If you're excited by the challenge of building smart insurance solutions and driving profitable growth at a tech-forward company—we'd love to talk to you!

What You'll Do:

• Manage the profitability, growth, and risk profile of the PL product portfolio.
• Develop tools/models to analyze loss performance, rate adequacy, and segmentation strategies.
• Use data-driven insights to refine and optimize appetite, coverage, and pricing structures & logic.
• Monitor market trends, customer feedback, and performance data to drive continuous improvement and competitiveness.
• Lead end-to-end development of new PL insurance products, with emphasis on E&O.
• Explore and support development of management liability products as opportunities emerge.
• Deliver product updates and performance reports to senior leadership.
• Act as subject matter expert, representing the PL products to external and internal stakeholders, including senior leadership.
• Partner with engineering, technical product, legal, compliance, actuarial, and data science teams on delivery and maintenance of compliant and scalable insurance solutions.
• Coordinate new filings, form updates, and regulatory initiatives with Legal and Compliance.

What We Need:

• 8+ years of Professional Liability experience (underwriting, product, actuarial, or related), with emphasis on E&O.
• Familiarity with Management Liability lines is highly desirable.
• Proven ability to develop insurance products and manage their financial performance.
• Comfortable with ambiguity, creative in building solutions, and rigorous in execution.
• Clear, structured communication skills for both technical and non-technical leadership audiences.
• Highly organized and capable of managing multiple workstreams across multiple functions.
• BA/BS degree; advanced degree (MBA, MS) or insurance certifications (e.g., RPLU, CPCU) are a plus.

The range displayed on this job posting reflects the minimum and maximum target for new hire salaries for the position in the location(s) listed. Within the range, individual pay is determined by additional factors, including, without limitation, job-related skills, experience, and relevant education or training. NEXT employees are eligible for our benefits package, consisting of our partially subsidized medical plan, fully subsidized vision/dental options, life insurance, disability insurance, 401(k), flexible paid time off, parental leave and more.

US annual base salary range for this full-time position:

$170,000—$235,000 USD

Don't meet every single requirement? Studies have shown that some underrepresented people are less likely to apply to jobs unless they meet every single qualification. At NEXT, we are dedicated to building a diverse, inclusive and respectful workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

One of our core values is 'Play as a Team'; this means making sure everyone has an equal chance to participate and make a difference. We win by playing together. Next Insurance is an equal opportunity employer and prioritizes building a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants of any type and do not discriminate based on race, color, religion, national origin, gender, age, sexual orientation, physical or mental disability, genetic information or characteristic, gender identity and expression, veteran status, or other non-job-related characteristics or other prohibited grounds specified in applicable federal, state, and local laws. Next's policy is to comply with all applicable laws related to nondiscrimination and equal opportunity and will not tolerate discrimination or harassment based on any of these characteristics. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.