Associate Scientist - Compound Hub Specialist
- Seeking a highly motivated individual to join our team as a Compound Hub Specialist.
- As a key contributor within our team, you will play a crucial role in processing new compounds and inventory requests through the Compound Hub Process while prioritizing customer satisfaction and order maintenance.
- As a member of the Sample Management group, your primary responsibilities will include:
- Handling all new compound orders, weighing solid samples within a weigh hood using an analytical balance to create solutions for customers, including local chemists and biologists.
- Utilizing the Tecan Liquid Handler to process compound orders efficiently and accurately.
- Loading Tecan products onto an automatic sorting system for delivery to recipients across our local sites as well as domestic and international customers.
- Receiving samples from both internal and external locations and ensuring all service level agreements are achieved on a daily basis, collaborating closely with scientific staff to prioritize important orders.
- Engaging with customers directly to understand their needs, address inquiries, and provide exceptional service throughout the order fulfillment process.
- Bachelor's degree with experience working in a scientific lab, emphasizing compound inventory management and distribution using automated systems.
- Thorough knowledge of compound management activities, including inventory management, solution production, quality control, and logistics management.
- Experience working with laboratory robotics, including diagnosing and troubleshooting hardware and software issues.
- Excellent personal and communication skills, with a strong focus on customer satisfaction and maintaining professional relationships.
- Ability to multitask in a fast-paced environment, prioritize workload effectively, and work well within a team.
- Self-motivated, well-organized, and reliable individual with a customer-focused mindset.
- Proficiency in MS Office products, including File Explorer and other relevant software tools.
- Service-oriented mindset with a keen attention to detail and the ability to interact effectively with scientific staff.
- Knowledge of instrumentation/systems such as Tecan evo, Biomicrolab Volume Checker, and Biomicrolab Tube Sorter.
- Prefer 6-18 months of relevant experience in a similar role.
- Sample/Chemical management experience.
- Shift timings: Monday to Friday, 7 am - 4 pm
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