Head of Payer Relations, Amazon Pharmacy

Amazon.com LLC
Boston, MA

DESCRIPTION Amazon Pharmacy Payer Relations is seeking a driven, talented, and experienced to play a critical role in B2B Business Development working with large healthcare organizations.


This position will focus on managing strategic opportunities and partnerships on behalf of Amazon Pharmacy to drive growth and foster patient-centric initiatives for health insurance organizations, pharmacy benefit managers, and other strategic partners. This role will be instrumental in fostering pharmacy provider relationships with payer organizations that desire innovation in their end-to-end member experience. This role will manage critical relationships with external business partners to create go-to-market products and services that will drive growth and innovation across the pharmaceutical industry.


This role will spearhead business development solutions for Amazon Pharmacy payer strategy, driving key growth and profitability goals of the business. Within the first year this individual contributor will support and grow existing relationships and strongly influence the business development team’s trajectory.


Key job responsibilities
  • Partner with counterparts on the Health Insurer's team to create a differentiated member experience.
  • Identify opportunities to drive member education and adoption of Amazon Pharmacy
  • Identify areas of friction in the Amazon Pharmacy payer experience and partner with internal stakeholders to fix
  • Drive RFP and contracting administration
  • Strong LP's include: Deep Dive, Customer Obsession (both partner and their members), Earn Trust, Deliver Results
A day in the life
Work closely with internal and external stakeholders to optimize the health insurance plan's member pharmacy experience while also driving member adoption of Amazon Pharmacy


About the team
Payer relations business development is part of Amazon Pharmacy Partener Services, representing Amazon pharmacy with key relationships for Pharmacy Benefit Managers (PBM's), Manage Care Organizations (MCO's) Health Insurers (Health Plans, and industry consultants.

BASIC QUALIFICATIONS

  • 10+ years of developing, negotiating and executing business agreements experience
  • 10+ years of professional or military experience
  • 10+ years of solving problems with technology in the Healthcare/Life Sciences Industry experience
  • 10+ years of Go-To-Market, Business Development, Sales, or Consulting experience
  • 7+ years of working with Data & AI related technologies, including, but not limited to, AI/ML, GenAI, Analytics, Database, and/or Storage experience
  • Bachelor's degree
  • Experience developing strategies that influence leadership decisions at the organizational level

PREFERRED QUALIFICATIONS

  • Experience as a founder or executive focused on related segments, or as a practice leader or business unit owner
  • Experience selling to Fortune 1000 or Global 2000 organizations
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.


Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.


The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at

USA, MA, Boston - 176,100.00 - 238,200.00 USD annually
USA, TX, Austin - 176,100.00 - 238,200.00 USD annually
USA, WA, Seattle - 176,100.00 - 238,200.00 USD annually

Posted 2026-03-18

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