Licensing & Project Operations Specialist

GBH Boston
Boston, MA

GBH enriches people's lives through programs and services that educate, inspire, and entertain, fostering citizenship and culture, the joy of learning, and the power of diverse perspectives.

At GBH, we believe in the advantages of coming together to build community, mentor and learn from colleagues, and connect more deeply with our mission. As a result, the majority of our staff are hybrid and work both from home and onsite. Our current hybrid approach requires staff to work onsite a minimum of two days each week, every Tuesday and Wednesday, Hybrid staff are also welcome to come in additional days each week or may be asked to come in on other days by their manager.

DEPARTMENT OVERVIEW

GBH Strategy and Business Development works to explain the evolving media landscape, as well as internal and external issues we face, to the GBH community (leadership, staff, Board), so we can collaboratively develop solutions to create a thriving and more sustainable future for GBH. The Division includes teams from a diverse cross-section of GBH, e.g., Research, Digital Content, Accessible Media, and Commercial Licensing. The Licensing Assistant and Project Manager will provide administrative support to media executives, manage licensing activities for GBH Enterprises, and support special projects for the Board, other departments and key stakeholders. GBH Enterprises manages GBH’s business activities for the rights GBH retains, including the licensing of GBH’s trademarks and intellectual property for series-branded merchandise, tie-in books, and commercial television and film projects to increase revenue as well as audience engagement and brand awareness.

JOB OVERVIEW

Under the supervision and direction of the VP, Strategy and Business Development, the Licensing & Project Operations Specialist will perform diverse strategic administrative functions requiring initiative and sound decision-making with the goal of achieving clear communication, efficient office operations, and effective assistance. S/he will support GBH’s merchandising and licensing business by managing a database of licensees, communicating clearly with those licensees and our third-party agents, securing approvals from internal brand stakeholders and administrative departments, and helping as needed with the launch of new business initiatives and special projects. S/he will also project management for special projects across GBH, including but not limited to Board presentations, grant proposals, internal workshops, and external events.

GBH is seeking a highly detail oriented, experienced and talented administrative professional who thrives as a self-starter and problem solver. This challenging and fast paced position will require regular contact with GBH staff, Board members, Boston business leaders and key representatives of our public media communities (PBS, CPB, NPR, etc.). Trustworthiness, discretion, poise, confidentiality, flexibility and a solutions-based approach to addressing problems are required. They must be an excellent communicator (written and verbal), have superior interpersonal skills, expert computer skills and use sound independent judgment to keep projects on track.

They must be able to work independently and proactively on multiple, concurrent deadlines with limited direction and execute assignments with a sense of urgency. The ideal candidate must be able to interact diplomatically with a wide range of people in a collaborative fashion, exude grace under pressure and professionally represent the GBH Executives and our organization.

RESPONSIBILITIES

  • 25-30% Administrative work
    • Heavy calendar management and some travel booking.
    • Compile information from a wide range of sources to create reports, correspondence, presentations, etc. Ensure prompt and orderly processing of documents, correspondence, internal reports, and other transactions according to standard and approved procedures.
    • Serve as operational liaison with GBH’s Executive Leadership Team, department heads, and staff; with leaders and other contacts at other public media organizations; with members of our Boards of Trustees and Overseers; and with the general public.
    • On occasion, provide on-site support for large group meetings and events (some of which may be in the evenings).
  • 70-75% licensing coordination and project management
    • Project manager for special projects for various departments and constituencies, including but not limited to board presentations, grant proposals, internal workshops, and external events
    • Collect and distribute assets to licensees, tracking licensee contract deliverables, and coordinating the product approval process with various internal stakeholders to ensure brand compliance
    • Regularly update various licensee trackers, licensee prospect lists, IP catalogs, and department database
    • Prepare and update brand/pitch decks, one-sheets, power point presentations, and other collateral as needed
    • Other tasks including, but not limited to, research, taking/distributing meeting notes, collecting/filing paperwork, data entry

SKILL SET

  • Strong proficiency with PowerPoint, Excel, Microsoft Office, and Google applications
  • Familiarity with and comfortable using project management databases
  • Design/photo editing skills (Canva, Photoshop, Illustrator) a plus
  • Excellent interpersonal, written, and verbal communication skills
  • Organized, detail oriented, process driven, able to meet deadlines
  • Creative and entrepreneurial thinker
  • Proactive, resourceful, flexible, adaptive
  • Team player that can work well with others but also excel independently
  • Positive attitude and collaborative spirit with an eagerness to learn and support a growing business
  • High professional standards, an exemplary work ethic and an openness to learning new skills as required.
  • Must maintain confidentiality/discretion.

EDUCATION AND EXPERIENCE

  • Bachelor’s degree or equivalent work experience required
  • 3-5 years’ work experience required as a C-level executive assistant or comparable equivalent
  • A minimum of one years’ experience with media and entertainment brands and/or consumer product licensing
  • A minimum of one years’ experience as a project manager

JOB SPECIFICS

Staff position

Hybrid position

LOCATION

1 Guest Street, Boston, MA 02135

This position is located in Boston, MA, and requires on-site presence.

Salary Range

$66,000 - $84,000

Compensation offered within this range is determined by skills, experience and internal pay equity.

GBH is an equal opportunity employer. The community and audience we serve are diverse, and we wish to foster that diversity in our workplace. Toward that end, GBH does not discriminate against individuals in hiring, employment, or promotion based on race, religion, color, sex/gender, gender identity and gender expression, age, marital status, national origin, sexual orientation, citizenship, disability, veteran or military status, political belief, pregnancy, genetic information, or any other characteristic protected by law.

Application Process Assistance

GBH will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate an accommodation request, contact the Human Resource department by sending an email to [email protected] or by calling 617-300-2000.

Posted 2026-03-18

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