Assistant director of housekeeping

Overview

The 1,054-room Omni Boston Hotel at the Seaport is the newest luxury hotel in the City of Boston, and the most significant hotel project in the city for the last forty years. The property features seven outlets for drinking and dining, a signature spa, fitness center, and rooftop pool. It boasts more than 100,000 square feet of meeting and event space, and caters to the most discerning clientele.

Job Description

The Omni Boston Hotel at the Seaport is located in the center of the bustling Seaport District. The AAA Four Diamond rated hotel boasts 1,054 finely appointed guestrooms with 52 suites, seven delectable dining ( experiences, a scenic rooftop pool ( , a luxury Breve Spa ( , and more than 100,000 square feet of meeting and event space allowing to provide each guest a unique and memorable experience. Come join the team that was voted "2023 Best Places to Work" by the Boston Business Journal!

Creativity must infuse everything we do, and everyone in the hotel. Performance realities will always exist, but we use these constraints to push, not limit, our creativity. We believe there is always a way to make it work. If we don't have the solution, we dig deeper creatively to find one.

Grab the reigns and help shape the future of the Seaport's best kept secret! Creativity must infuse everything we do, and everyone in the Hotel. Performance realities will always exist, but we use these constraints to push, not limit, our creativity.

The Assistant Director, Housekeeping w ill assist in the management, direction, and coordination of all functions of the housekeeping and laundry departments. To maintain impeccable levels of cleanliness and upkeep. To ensure cost controls are in place.

Responsibilities

• Maintains standards of cleanliness and a consistent guest experience and ability to execute all Omni Hotels facility standards and guidelines.

• To maintain a highly motivated and trained staff that continually strives for excellence in service and cleanliness.

• Constantly monitor and control all labor cost for Housekeeping and Laundry departments, achieving targeted payroll.

• Monitor all Housekeeping inventories to ensure adequate supplies are always available, complete analysis of amenity consumption.

• Ensure that the daily performance goals and responsibilities are being met consistently, effectively and efficiently.

• Ensure a safe working and guest environment to reduce the risk of injury or accident.

• Perform any other duties required by senior management.

Qualifications

• + Position requires a minimum of two years previous Housekeeping Management experience.

• Must possess the ability to handle stressful daily operations.

• Strong computer and technical skills to include on-line purchasing systems.

• Must be passionate about providing warm, engaging, and personalized service.

• Ability to always maintain a positive and professional demeanor and composure.

• Ability to track and analyze department turnover trends with demonstrated ability to identify and implement corrective action steps if necessary.

• Must be willing to work flexible hours as needed during busy times, including nights, weekends, and holidays.

PERKS AND BENEFITS:

• A culture of fun, inclusion, and growth

• Complimentary meals

• Health Insurance and matching 401(k) after one year

• Generous Paid Time Off offered after 90 days

• Performance-driven, ALL-IN culture

• Discounted associate rates at Omni properties nationwide

Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster ( and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement ( If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to [email protected].

Job LocationsUS-MA-Boston

Posted Date7 hours ago(9/8/2025 2:02 PM)

Requisition ID 2025-126963

of Openings 1

Category (Portal Searching) Housekeeping