Young Adult Coordinated Entry Housing Navigator | Shine

Why Work for Gandara:

Explore the career pathways in Behavioral Health, Substance Use and Recovery, Community Based Clinical services, Adolescent and Family services, Adult Residential, Maintenance and Administration! Whether that is in an entry level or leadership role, Gandara will provide the tools and resources to better enhance your career growth. The opportunities are presented with the ability to transition your skills and experience in meeting the organizations mission. There is grand landscape of opportunities that supports the community we serve, so Join the Gándara team today!

Benefits:

• Retirement Plan 403(b)
• Health, Dental, Vision, Pet and Life Insurance
• Paid vacations
• Paid holidays
• 8 discretionary days
• Mileage Reimbursement

Additional Benefits:

• Career Growth Opportunities
• Culturally Diverse population
• Clinical Licensing Support

DUTIES AND RESPONSIBILITIES:

• Engage potentially high-risk clients in individualized case management, safety planning and planning for housing, employment, and/or education.
• Provide linkages to community resources, which increase opportunities for stable housing and economic independence.
• Develop relationships with potential funding sources, establish and maintain community linkages and collateral contacts, including area shelters and local housing organizations
• Attend applicable meetings with network providers, the Network to End Homelessness, Hampden County CoC and others as necessary.
• Participate in collaborating on projects with other agencies/CoC as applicable to the position and knowledge base.
• Complete all required reports and tracking tools for participants, funding sources and the Agency. In conjunction with the Assistant Director, monitor data entry and reporting requirements.
• Provide aftercare outreach and assistance.
• Provide on-call support rotating every 4 weeks.

OTHER DUTIES AND RESPONSIBILITIES:

• Perform other tasks as determined by the Program Director and/or other Department/Agency administrators.

Knowledge, Skills, And Abilities

• Associates degree or 3 years of experience in homeless services required. Bachelor’s degree preferred. Lived experience strongly
• Experience working with young adults required.
• Demonstrated ability to be innovative, creative, analytical and decisive in problem solving required
• Ability to work effectively with other community agencies (e. School Dept., DCF. Juvenile Court, etc.) required
• Ability to structure and organize job responsibilities independently required
• Ability to deal with diverse population required
• Exceptional interpersonal and networking skills
• Bilingual/bicultural (English/Spanish) preferred
• Demonstrated ability to maintain client files and electronic records preferred.
• Ability to actively market and promote services preferred

Leadership, Team Management, And Interpersonal Skills

• Seeks and uses management staff for training and supervision.
• Seeks and attends community trainings to strengthen skills and knowledge
• Attends Agency, Department, and Program required meetings and trainings, as well as trainings required by funder.

Sensitivity to, and respect for, the diverse world views and different communication styles of individuals of diverse ethnic, linguistic and/or cultures which nurture and shape an organization that celebrates and promotes diversity in its workforce; 

Highly effective and well-honed verbal and written communication and presentation skills in English; interpersonal skills necessary to persuade and guide both peers and other Agency staff regarding operational matters.

Exhibit exemplary customer service, compassion, and care in the execution of all duties and interactions. 

American Disabilities Act Requirements

The physical demands described here are representative of those that must be met by an employee to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee is frequently required to talk or hear. The employee is frequently required to stand; walk; reach with hands and arms and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 15 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus.

WORKING CONDITIONS 

This job involves both office and outreach work in the community, including home visits to participants’ residences. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

ENVIRONMENT

The Gándara Mental Health Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training