BH Care Coordinator EX

Boston Medical Center
Cambridge, MA

POSITION SUMMARY:

The Behavioral Health Care Coordinator in the Psychiatry Department works effectively under the direction of a clinical supervisor to coordinate discharge planning activities in cases requiring short- and long-term placement, including securing appropriate services, and supporting patients and families through clarification and communication of the discharge planning process.

Position: BH Care Coordinator EX

Department: Psych Services

Schedule: Full Time

ESSENTIAL RESPONSIBILITIES / DUTIES:

  • Effectively coordinates discharge planning activity in cases requiring social work/Care Management team intervention under the direction of a clinical supervisor.
  • Supports physicians, health care team, and other professionals by providing essential discharge services, step down referrals and post discharge appointments.
  • Participates in team meetings as appropriate with the social work team.
  • Supports department policies, procedures and practices for documentation and providing high quality care, to ensure compliance with the guidelines of the J.C.A.H.O, the Department of Public Health, and other regulatory agencies as required.
  • Thoroughly reviews patient charts (as applicable), completes progress notes, and always documents services in a neat, timely and complete manner.
  • Develops appropriate discharge plans for treatment and assistance, based upon functional assessment in collaboration with patient, family, physician and health care team, including a thorough review of the medical records and other relevant documentation and interviews with physicians, health care team, family and involved community agencies.
  • Implements discharge plans and arranges for appropriate post-hospital care by referring patients to appropriate transfer facilities or home health/home care agencies under the supervision of a clinical supervisor.
  • Evaluates community resources for quality and appropriateness and develops and maintains referral and transfer relationships.
  • Completes Medicare and other application forms as appropriate.
  • Participates on committees as assigned regarding patient care issues/service enhancement as assigned.
  • Assists in Quality Improvement initiatives as assigned.
  • Assists in monitoring utilizing of supplies.
  • Reports all changes involving the coordination of patient's plan of care to the appropriate health care team member either verbally or in writing.
  • Performs other duties as assigned.

JOB REQUIREMENTS

EDUCATION AND EXPERIENCE:

Bachelor's of Social Work, Psychology, or Counseling and at least 1 year experience providing Medical Social Work services, and discharge planning, or equivalent combination of education and experience, are required.

KNOWLEDGE AND SKILLS:

  • Excellent organizational and communication skills in the English language, and preferably in a second language.
  • Excellent interdisciplinary team collaboration skills.
  • Ability to identify trends and make connections between care patterns.
  • Ability to critically think.
  • Ability to devise efficient methods and systems for accomplishing tasks associated with Social Work Services.

Compensation Range:

$22.12- $31.01

This range offers an estimate based on the minimum job qualifications. However, our approach to determining base pay is comprehensive, and a broad range of factors is considered when making an offer. This includes education, experience, skills, and certifications/licensures as they directly relate to position requirements; as well as business/organizational needs, internal equity, and market-competitiveness. In addition, BMCHS offers generous total compensation that includes, but is not limited to, benefits (medical, dental, vision, pharmacy), discretionary annual bonuses and merit increases, Flexible Spending Accounts, 403(b) savings matches, paid time off, career advancement opportunities, and resources to support employee and family well-being.

NOTE : This range is based on Boston-area data, and is subject to modification based on geographic location.

Equal Opportunity Employer/Disabled/Veterans

According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website and applications are received only through our website. We do not ask or require downloads of any applications, or “apps” job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.

Posted 2026-03-21

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