Health Systems Engineer II

Overview

The Health Systems Engineer II (HSE) reports to Associate Director, Health Systems Improvement and independently leads improvement projects of moderate complexity for various stakeholders within the Institute. This role will primarily focus on initiatives related to the future cancer hospital, including the transition and development of programs that will support its opening and operations. HSEs are considered a subject matter expert in improvement tools, techniques, and serves as a resource to staff throughout the Institute in creating reliable, safe, and efficient processes. They work both independently and with team members to ensure completion of improvement initiatives.

Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.

This position's work location is fully remote with occasional time on-campus in Brookline, MA T he selected candidate may only work remotely from a New England state (ME, VT, NH, MA, CT, RI).

Responsibilities

• Works as a member of the Health Systems Improvement team within the Quality and Patient Safety department to plan and execute high priority initiatives with the stakeholders. Assists with business and strategy planning, business process engineering and business transformation initiatives.
• Acts as a subject matter expert in industrial and systems engineering and process improvement tools and techniques.
• Independently selects appropriate methods and procedures for assigned projects.
• Responsible for a portfolio of projects that consist of a broad spectrum of improvement initiatives across different departments/ disciplines ensuring all project are completed within schedule and budget..
• Independently, performs data analysis, and develops findings and recommendations.
• Creates project presentations for the steering committees, business leaders and project sponsors.
• Identifies, translates and applies best practices within assigned projects.
• Ensures communication between and among business proponents, stakeholders and, departmental leadership is timely and accurate.
• Interacts frequently with program leaders, staff, and other clinicians to effectively implement improvement initiatives.
• Coaches project stakeholders on planning and implementing effective workflow support and related data capture strategies.
• Creates project artifacts and deliverables, such as process flow maps, data analysis, models, reports, and develop, organize, and summarize materials for presentations.
• Provides project support to senior members of the team.
• In collaboration with the Senior Director/Manager, develops and delivers curriculum for staff for the improvement training programs.
• Performs all other related duties as required.

Qualifications

Bachelor's degree required with formal training in Industrial and Systems Engineering with minimum three years of experience in healthcare OR Master's degree with minimum two years of experience in healthcare.

Experience in the application of industrial and systems engineering/operations research tools and techniques in solving complex problems in healthcare. Demonstrated experience in projects related to operational assessments, process redesign, business transformation, scheduling, staffing, resource allocation and process flow modeling and creating and executing robust measurement and impact evaluation plans.

KNOWLEDG E, SKILLS, AND ABILITIES REQUIRED:

• Advanced knowledge and developing understanding of the application of core business consulting, industrial and systems engineering processes, methodologies, and tools.
• Expert knowledge of Lean, Six Sigma, PDSA, Rapid Cycle Process Improvement, or other management methods.
• Advanced knowledge of quantitative modeling approaches, such as Queuing, Optimization, and process modeling (example MedModel, FlexSim, Arena, Simio).
• Strong analytical and critical thinking skills, especially in workflow analyses and data analysis using statistical tools.
• Advanced skills in Microsoft productivity tools with high level expertise in MS Excel and Visio.
• Excellent organizational skills with a strong focus on details.
• Demonstrated project management and stakeholder engagement skills.
• Exceptional written and oral communication abilities.
• Ability to work on assignments that are difficult and require judgment in resolving issues or in making recommendations.
• Ability to work effectively with technical, clinical, and operational staff.
• Skilled at managing and implementing change, particularly in quality improvement, process improvement, or pay for performance initiatives.

Pay Transparency Statement

The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate’s relevant experience, skills and qualifications.

For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA)

$83,000-93,900

At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are committed to having faculty and staff who offer multifaceted experiences. Cancer knows no boundaries and when it comes to hiring the most dedicated and compassionate professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply.

Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law.