Product strategy

Country: United States of America

Your Journey Starts Here

Santander is a global leader and innovator in the financial services industry. We believe that our employees are our greatest asset. Our focus is on fostering an enriching journey that empowers you to explore diverse career opportunities while nurturing your personal growth. We are committed to creating an environment where continuous learning and development are prioritized, enabling you to thrive both professionally and personally. Here, you will find ample opportunities to connect and collaborate with talented colleagues from around the world, sharing insights and driving innovation together. Join us at Santander, where you are supported by a culture of engagement and a commitment to your success.

An exciting journey awaits, if you are interested in exploring the possibilities We Want to Talk to You!

What You Will Gain

Our Summer Internship Program, beginning in June 2026, provides immersive training and introduction to Santander. You will be combining this training with practical experience on both technical and interpersonal skills, helping your development during the internship.

The 2026 Santander Summer Internship Program is for undergraduate students and/or graduate level students who have an expected graduation date between December 2026 and May/June 2027 .

Santander US is a nationwide business with locations across the country. This position is located in New York City, NY or Boston, MA .

• The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location.
  
  

Salary: $52,000/year

Before applying, please keep in mind that our internship program does not offer any relocation assistance.

What we offer you

You will be given exposure to the innerworkings of one largest financial institutions in the world. Working with best-in-class teams and contributing to projects that drive innovation across the organization. As part of the internship program, you will participate in structured professional development opportunities, create connections with peers and meet leaders across Santander.

As a Deposit Product Strategy intern, you will come out of this experience with an understanding of product strategy, customer research, and data-driven decision-making. You will gain direct knowledge of how we improve our customer experience and ensure our products meet the evolving needs of our users. You’ll learn how to analyze customer feedback, usage patterns, and competitive trends.

Responsibilities of the Deposit Product Strategy internship role may include but are not limited to:

• Analyze customer behavior and feedback to uncover pain points and identify opportunities to improve the checking product experience
• Monitor key performance metrics related to customer satisfaction, product usage, and support interactions
• Assist with competitive benchmarking and market research to inform product decisions
• Support testing and rollout of new product features by helping gather data and track early performance
• Collaborate with Product, Marketing, and Operations teams to develop insights that drive customer-centric decisions
• Prepare reports and visualizations that communicate findings clearly to cross-functional stakeholders
• Help maintain and organize internal knowledge bases, dashboards, and research libraries
  
  

What we are looking for

• An undergraduate student with an expected graduation date between either December 2026 or May/June 2027.
• Area of Study: Business, Economics, Finance, Data Analytics, or a related field
• Cumulative GPA is 3.0 or above
• Strong interest in consumer banking, fintech, or digital product strategy
• Customer-first mindset and passion for improving user experiences
• Demonstrates intellectual curiosity and courage.
• Strong English communication skills both written and spoken required.
• Analytical thinkers with a strong attention to detail.
• Organized and able to manage time and multiple tasks efficiently.
• Ability to work independently on special projects.
• Ability to effectively contribute to a team environment.
  
  

It would be nice to have

• Coursework in or exposure to accounting, finance, economics, or business. (Preferred)
• Experience in Microsoft Office products. (Preferred)
  
  

What Else You Need To Know

The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location.

Link To Santander Benefits

Santander Benefits - 2025 Santander OnGoing/NH eGuide (foleon.com)

Risk Culture

We embrace a strong risk culture and all of our professionals at all levels are expected to take a proactive and responsible approach toward risk management.

EEO Statement

At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law.

Working Conditions

Frequent minimal physical effort such as sitting, standing and walking is required for this role. Depending on location, occasional moving and lifting light equipment and/or furniture may be required.

Employer Rights

This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate your employment at any time for any reason.

What To Do Next

If this sounds like a role you are interested in, then please apply.

We are committed to providing an inclusive and accessible application process for all candidates. If you require any assistance or accommodation due to a disability or any other reason, please contact us at [email protected] to discuss your needs.

Primary Location: Boston, MA, Boston

Other Locations: Massachusetts-Boston,New York-New York

Organization: Santander Bank N.A.

AN EQUAL OPPORTUNITY EMPLOYER M/F/Vet/Disabled/SO