Home Care Intake Specialist
Job Description
Job Description
Home Care Intake Specialist $28.58/hour
Position Summary: This position is responsible for initial client assessments, service planning and coordination of care in compliance with AGE and agency guidelines within the 15 communities
serviced by Bristol Aging & Wellness, Inc.
Principal Accountabilities:
- Assures that clients are assessed on a timely basis.
- Conducts a comprehensive evaluation to determine the full scope of clients’ needs.
- Determines eligibility for programs.
- Develops appropriate service plans that meet consumer choice and budget guidelines.
- Partners with vendors to implement home care services.
- Assists clients with problem solving and makes referrals as needed.
- Determines eligibility for public benefits.
- Assists with applications for public benefits and health insurance and problem resolution related to benefits.
- Documents phone calls, visits, and all activity in accordance with Elder Affairs’ and agency requirements.
- Maintains client records accurately and within the mandated timeframe.
- Communicate with case management staff upon a case transfer.
Qualifications:
Education: bachelor’s degree in human services or related discipline.
Experience: Elder service helpful.
Special Skills/Knowledge:
- Excellent oral and written communications skills,
- ability to effectively relate to a wide variety of personalities,
- strong assessment skills,
- basic computer skills,
- organizational and time management skills,
- ability to multi-task,
- be adaptable and work in a fast-paced, high volume work environment.
- Driver’s license and reliable transportation required.
This job description is intended to be general, will evolve over time, and is subject to periodic updating.
This job description does not constitute a written or implied contract of employment.
EOE/M/F/D/V
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