Entry Level-Customer Service Representative
JOB OPENING — Customer Service Representative (Entry Level) ADF Medical Services Inc.
We're hiring a motivated and enthusiastic Entry Level Customer Service Representative to join our patient support team. No prior medical experience needed — just a positive attitude, great communication skills, and a genuine desire to help people. If you're ready to start your career in healthcare customer service — this is your chance!
Role: Customer Service Representative (Entry Level)
Department: Customer Support & Patient Services
Location: Fully Remote Type: Full-Time / Part-Time
Requirements
- Respond to patient and client inquiries via phone, email, and chat channels
- Provide basic information on services, appointments, billing, and general support
- Direct complex or sensitive inquiries to the appropriate team or department
- Document all interactions accurately in our CRM and support systems
- Follow up with patients and clients to ensure satisfaction and resolution
- Follow company scripts, guidelines, and communication standards
- Maintain strict patient confidentiality in accordance with HIPAA guidelines
- Participate in paid training, onboarding, and ongoing coaching sessions
Benefits
What We Offer:
- Competitive starting pay
- Paid training and onboarding
- Health, dental & vision benefits (full-time employees)
- Paid time off & paid holidays
- Flexible scheduling options
- Mentorship and ongoing support from team leaders
- Clear path for career growth within ADF Medical Services
- No experience needed — we will train you
Recommended Jobs
Bilingual Child & Family Therapist Licensed or Pre-Licensed
Job Description Job Description Benefits: Flexible schedule Training & development Inspira Counseling Center West Springfield, MA Inspira Counseling Center is a growing group pract…
Intern - Data Engineer - Summer 2026
We are seeking a curious, motivated Data Engineer Intern to support the design, development, and optimization of modern data platforms that power analytics, experimentation, and emerging AI-driven w…
Materials Engineer - Functional Polymer Gels
About 3D Architech 3D Architech is pioneering next-generation metal manufacturing infrastructures that push the boundaries of design at the unprecedented scale – 10 micron or lower. Our proprietary g…
Sample and Lab Coordinator (SLC)
Job Responsibilities: Receive, record, store, dispose, and ship biological samples in compliance with GxP and internal procedures for Biomarker/CDx, pharmacokinetic (PK), and ADA samples. Perfo…
Medical Assistant
Job Description Job Description Responsible for rendering professional care to patients undergoing procedures within the Center, in accordance with established procedures. Functions cooperatively…
Foster Care Case Manager, Malden
Who is NCYF? Northeast Center for Youth & Families, Inc. (NCYF) is made up of a team of devoted and highly skilled professionals and paraprofessionals who provide quality care to the individuals we s…
Service Administrator
Job Description Job Description Description: Kinsley Energy Systems is looking for a highly organized and proactive Service Administrator to join our team. In this fast-paced, customer-facing …
Rotational Full-Time Nanny: $130K+ and Benefits
Family with main residence in Wellesley, Massachusetts with 1 and 4.5 year old boys and 2.5 year old girl is seeking an experienced, professional, active, and engaging rotational full-time nanny. Sche…
Medical Laboratory Specialist
MEDICAL LABORATORY SPECIALIST Overview: As a Medical Laboratory Specialist, you'll have the important responsibility of caring for and aiding in the diagnosis and treatment of the Soldiers. You’l…
Entry Level Sales Representative
Job Description Job Description If you're looking for a fast-paced environment where your effort equals results , and where you’ll gain real-world business and sales skills, this is your launc…