Receptionist and Switchboard Operator

Do you have 2 years of RECENT switchboard, reception or front desk experience? Are you comfortable with $21/hr on a WEEKLY basis? This could be the perfect opportunity for you! Technical Skills

• High-level computer data entry skills.
• Proficiency with Microsoft Office Suite and Office 365 (specifically Word, Excel, and Outlook).
• Experience with digital room-reservation and badging systems is highly preferred.

Core Competencies

• Communication: Exceptional written and verbal communication skills.
• Multi-tasking & Problem Solving: Ability to remain calm, organized, and effective while managing competing priorities in a fast-paced environment.
• Professionalism: Acts as a model for company vision and values, building relationships with local teams and global callers.

Working Conditions & Physical Demands

• Environment: Professional office setting with standard lighting, climate control, and moderate noise levels.
• Physical: Primarily a sedentary role but requires regular standing, walking, bending, reaching, and lifting/carrying small office items up to 10 lbs.
• Dexterity: Regular use of standard office equipment (keyboards, calculators, switchboard).

salary: $20.99 - $21 per hour
shift: First
work hours: 8 AM - 5 PM
education: High School

Responsibilities

Guest & Security Management

• Greet all visitors, clients, and associates professionally and courteously.
• Manage the daily guest list and register visitors into the BXP security system.
• Process guest registration inquiries received through the dedicated reception mailbox.
• Issue and manage facility access cards, temporary badges, and replacement badges.
• Onboard and register all new employees, temps, contractors, and co-ops into the company’s badging and seating systems.

Communication & Office Operations

• Operate the centralized switchboard, routing incoming calls and voicemails across the United States to the correct parties.
• Respond promptly to all digital and in-person inquiries, confirming completion of requests.
• Maintain the absolute cleanliness and presentation of the reception and guest seating areas at all times.
• Manage the distribution of monthly T-passes and maintain Grab-N-Go cards.
• Update company phone directories and speed dial lists in a timely manner.
• Manage the tracking and issuing of company loaner cell phones.

Administrative & Room Coordination

• Coordinate and book meeting rooms using the internal reservation system.
• Maintain monthly data, logs, and site procedure documentation.
• Provide light administrative support to other departments as needed (e.g., creating envelope labels, compiling manuals).

The essential functions of this role include:

• working in a smoke free environment

Skills

• Switchboard (2 years of experience is required)
• Corporate Reception (2 years of experience is required)
• Front Desk (2 years of experience is required)

Qualifications

• Years of experience: 2 years
• Experience level: Entry Level

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact [email protected].

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.