Security Officer - Unarmed Courtesy Patrol

Job Description

Job Description

Overview

Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

As a Security Officer - Unarmed Courtesy Patrol in Westfield, MA , you will serve and safeguard clients in a range of industries such as Retail/Malls, and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Learn more: aus.com/earnmore. As an unarmed Patrol Officer in a busy retail location, you will monitor and patrol assigned areas, complete routine rounds, and remain highly visible to help discourage security-related incidents. You will support access control, assist customers and associates with clear communication, and report concerns with professionalism. At Allied Universal, you will work with a team that is agile, reliable, and innovative, delivering service with integrity and a people-first culture.

Position Type: Part Time

Pay Rate: $17.50 / Hour

Job Schedule:

DayTimeTue12:00 PM - 05:00 PMWed12:00 PM - 05:00 PMThur12:00 PM - 05:00 PMFri12:00 PM - 05:00 PM

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial Benefits: Participate in our retirement savings plan to invest in your future.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What You'll Do:

• Provide customer service to clients, associates, and visitors by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities.
• Conduct regular and random foot and/or vehicle patrols throughout the retail location, including sales floor, entrances, parking areas, and perimeter to help to deter unwanted activity and/or policy violations.
• Respond to incidents and critical situations in a calm, problem-solving manner, including documenting observations and promptly notifying site leadership and/or Allied Universal supervision as required.
• Monitor access points and observe customer and associate activity to help identify suspicious behavior, potential theft indicators, and/or disturbances, and take appropriate action within post orders.
• Complete routine reports such as patrol logs, incident reports, and shift activity summaries, and support security-related customer service by providing directions and/or assistance as needed.

Minimum Requirements:

• Customer Service Experience is preferred.
• Access Control/Badge Experience is preferred.
• Guard Card/License is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information:

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit:

Requisition ID

2026-1554387