Network Operations Associate

About The Supply Chain Solutions Team

We optimize Wayfair's supply chain through innovative solutions, enabling strategic business outcomes and a seamless supplier and customer experience. We are the driving force in transforming Wayfair's supply chain into an industry-leading model of efficiency, agility, and customer-centricity. This team focuses on large, strategic initiatives that cross many tech and ops verticals (Storefront, Supply Chain and Retail Tech, Global Supplier Technology) to define the end-to-end solutions.

Role

We're looking for a highly motivated and enthusiastic Operations Associate to join our team and help scale the world-class Manhattan WMS solution across our Fulfillment network. This role is a fantastic opportunity for someone passionate about product management and eager to make a direct impact on our supply chain operations.

This will require you to travel to various Fulfillment Center locations across the U.S. and potentially the UK and Canada. This will equate to traveling 50% of the time. Within this role you will be expected to travel to Boston at a minimum of quarterly for Supply Chain Solution all-hands events and to work with engineering.

What You'll Do

This individual will be part of a team focused on designing and building, and implementing our next generation fulfillment software solution.

• Work cross-functionally with a variety of teams including Warehouse operations, Network operations, Technology.
• Partner closely with Warehousing operations in a specific domain (Inbound, Outbound, Inventory control, Returns, etc) to identify and deliver tech-enabled solutions.
• Manage processes and engagement with key cross-functional partners to define requirements for building new capabilities.
• Partner with vendors to identify the best solutions for build vs buy from a software perspective.
• Communicate regularly with cross functional partners to understand business trends and new ways to build new capabilities
• Work towards learning and owning system capabilities, managing the interaction between system configuration and process behavior.

What You'll Need

• Bachelor’s degree in a business, supply chain, quantitative or science discipline (engineering preferred)
• Team-first attitude with enthusiasm for cross-functional collaboration
• High attention to detail and proven ability to manage multiple, competing priorities simultaneously
• Ability to drive results in the details while simultaneously considering the big picture.
• Ability to understand operational and technical KPIs, utilizing data driven decision making in day-to-day operations.
• An entrepreneurial spirit and mindset; you must be adaptable and comfortable with change.
• 1-3 years of professional experience preferably in the supply chain, operations, product management, project management.

Assistance For Individuals With Disabilities

Wayfair is fully committed to providing equal opportunities for all individuals, including individuals with disabilities. As part of this commitment, Wayfair will make reasonable accommodations to the known physical or mental limitations of qualified individuals with disabilities, unless doing so would impose an undue hardship on business operations. If you require a reasonable accommodation to participate in the job application or interview process, please let us know by completing our Accomodations for Applicants form.

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About Wayfair Inc.

Wayfair is one of the world’s largest online destinations for the home. Whether you work in our global headquarters in Boston, or in our warehouses or offices throughout the world, we’re reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you’re looking for rapid growth, constant learning, and dynamic challenges, then you’ll find that amazing career opportunities are knocking.

No matter who you are, Wayfair is a place you can call home. We’re a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair – and world – for all. Every voice, every perspective matters. That’s why we’re proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other legally protected characteristic.

Your personal data is processed in accordance with our Candidate Privacy Notice ( If you have any questions or wish to exercise your rights under applicable privacy and data protection laws, please contact us at [email protected].