Internal Communication Manager

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Who We Are:

Since 1906, New Balance has empowered people through sport and craftsmanship to create positive change in communities around the world. We innovate fearlessly, guided by our core values and driven by the belief that conventions were meant to be challenged. We foster a culture in which every associate feels welcomed and respected, where leaders and creatives are inspired to shape the world of tomorrow by taking bold action today. At New Balance, We Got Now.

Serve as an expert communicator, focused on internal leadership communication, by building and executing global internal communication plans which support the organization's culture and priority initiatives to inform, inspire and engage NB global associates.

JOB MISSION:

Serve as an expert communicator, focused on internal leadership communication, by building and executing global internal communication plans which support the organization's culture and priority initiatives to inform, inspire and engage NB global associates.

MAJOR ACCOUNTABILITIES:

• Develop and execute internal leadership communication plans, including objective(s), strategies, key messages, tactics
• Develop key messages, talking points and message briefings for key stakeholders
• Craft authentic and tailored narratives to support and enable leaders' communication objectives
• Build communication deliverables, including presentations, briefing documents, key messages and video scripts to support communication priorities
• Plan and deliver virtual and in-person meetings and events, including the development and execution of global town halls and additional leadership meetings
• Develop and own detailed project plans to support communication goals and priorities
• Contribute to short- and long-term editorial calendar planning by sourcing story concepts and content ideation
• Grow, develop and foster deep-seeded relationships with cross-functional partner teams and a wide network of NB associates
• Support key stakeholders' communication objectives and needs

REQUIREMENTS FOR SUCCESS:

• Bachelor's degree with a minimum of 10 years of experience in related roles.
• Aptitude to protect sensitive and confidential information
• Ability to utilize strong project management skills including managing multiple projects at different stages simultaneously in a fast-paced environment
• Exceptional written and verbal communication skills, including copy writing/editing, storytelling, presentation development and event planning
• Excellent interpersonal skills and relationship management, enabling work with multiple stakeholders, handle multiple projects - and meet new challenges - with composure and confidence
• Proven success in building and measuring communication

#LI-SQ1

Regular Associate Benefits

Our products are only as good as the people we hire, so we make sure to hire the best and treat them accordingly. New Balance offers a comprehensive traditional benefits package including three options for medical insurance as well as dental, vision, life insurance and 401K. We also proudly offer a slate of more nontraditional perks - opportunities like online learning and development courses, tuition reimbursement, $100 monthly student loan support and various mentorship programs - that encourage our associates to grow personally as they develop professionally. You'll also enjoy a yearly $1,000 lifestyle reimbursement, 4 weeks of vacations, 12 holidays and generous parental leave, because work-life balance is more than just a buzzword - it's part of our culture.

Temporary associates are provided three options for medical insurance as well as dental and vision insurance and an associate discount.

Part time associates are provided 401k, short term disability, a yearly $300 lifestyle reimbursement and an associate discount.

Flexible Work Schedule

For decades we have fostered a unique culture founded on our values with a particular focus on in-person teamwork and collaboration. Our North American hybrid model encourages rich in-person experiences, showcasing our commitment to teamwork and connection, while maintaining flexibility for associates. New Balance Associates currently work in office three days per week (Tuesday, Wednesday, and Thursday). Our offices are fully open, and amenities are available across our North American office locations. To continue our focus on hybrid work we have introduced “Work from Anywhere” (WFA) for four weeks per calendar year. This model will help us enhance our culture while continuing to maintain elements of flexibility.

Equal Opportunity Employer

New Balance provides equal opportunities for all current and prospective associates and takes affirmative action to ensure that employment, training, compensation, transfer, promotion and other terms, conditions and privileges of employment are provided without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, handicap, genetic information and/or status as an Armed Forces service medal veteran, recently separated veteran, qualified disabled veteran or other protected veteran.