Part Time Member Services Rep I

City of Boston Credit Union
Boston, MA

Job Description

Job Description

Description:

The Member Service Representative is responsible for handling all customer requests within the confines of established policies and procedures.

Travel is required to other locations and employee must be able to work flexible schedules to meet the needs of each branch location. Reliable transportation is also required. This part-time position is up to 24 hours per week, in various locations.

RESPONSIBILITIES

The essential functions include, but are not limited to the following:

• Responsible for opening all deposit type accounts and services, including:

• Certificates of Deposit

• Savings Accounts

• NOW Checking Accounts

• Money Market Accounts

• Club Accounts

• ATM Cards

• Debit Cards

• On-Line Banking

• Individual Retirement Accounts

• Perform maintenance on accounts to set up payroll deductions, make address and title changes or other maintenance that may be necessary from time to time.

• Answer member questions and resolve member problems with the scope of policy and procedure, referring exception cases to supervisor.

• Comply with applicable regulations pertaining to the position such as Truth in Savings.

• Determine cross-sell opportunities and sell other Credit Union products to the member when appropriate.

• Compliance with Bank Secrecy Act, OFAC and USA Patriot Act including Customer Identification Program for new members, accurate completion of new account activity profile, reporting suspicious activity to supervisor.

• Perform other related duties as assigned or requested.

Requirements:

Knowledge/Skills/Experience

  • Experience with specialized products, service, regulatory and sales training preferred.
  • One year teller experience.
  • Good communication and organizational skills.
  • Proficient computer skills and working knowledge of MS Office.

Education/Certifications/Licenses

  • High school diploma or equivalent

Physical Demands/Conditions Required

Must be able to operate routine office equipment including computer terminals and keyboards, telephones, copiers, facsimiles, and calculators. Must be able to travel off site whenever required or requested by management. Must be capable of regular, reliable, and timely attendance.

DIRECT REPORTS / SUPERVISION

*No Direct Reports/Supervision

Posted 2026-03-20

Recommended Jobs

Revenue Accountant

Veracross
Wakefield, MA

Company Description: Veracross provides SaaS-based School Information Systems (SIS) designed to meet the specific needs of independent K-12 schools worldwide. Our one-record solution combines the …

View Details
Posted 2026-04-18

Food Service Worker

Excel Academy Charter Schools
East Boston, MA

Description Organization Overview Excel Academy is a network of 5 schools in Massachusetts and Rhode Island that prepares students in grades 5-12 to succeed in high school and college and engage …

View Details
Posted 2026-05-03

SEAS Recreation Program Specialist - Summer Volleyball Program

Town of Barnstable
Hyannis, MA

Position: Recreation Program Specialist - Volleyball (Seasonal - SEAS) Hourly Rate: $30.00 (no benefits) Job Summary: The Town of Barnstable Recreation Division is seeking a dedicated Program Speci…

View Details
Posted 2026-05-30

Licensed Practical Nurse (LPN)

Career Land Center, LLC
Springfield, MA

Description: We are partnering with Massachusetts facilities to place LPNs in rewarding positions. Flexible schedules, supportive teams, and immediate start options make this a perfect opportu…

View Details
Posted 2026-02-17

Psych Outpatient Registered Nurse (RN)

Westborough Behavioral Healthcare Hospital
Westborough, MA

The Registered Nurse is responsible for delivering quality general/psychiatric nursing care to patients who are in Intensive Outpatient or in a Partial Hospitalization Program for treatment of psychi…

View Details
Posted 2026-04-16

Procurement Manager - Ingredients

Wellness Pet Company
Burlington, MA

The Wellness Pet Company is on a mission to help the next generation of pet parents fulfill a shared life of wellbeing with their pets through a foundation of proven nutrition. We are committed to cra…

View Details
Posted 2026-05-27

Locums Certified Registered Nurse Anesthetist

Northeast Healthcare Recruitment, Inc.
Marlborough, MA

We are seeking a Locums CRNA to join a busy ambulatory surgery center in Marlborough, Massachusetts. This assignment involves bread-and-butter cases, with regional anesthesia skills preferred. The CRN…

View Details
Posted 2026-05-28

Peer Support Specialist

NORTH SUFFOLK COMMUNITY SERVICES INC
Boston, MA

Job Description Job Description We are seeking Peer Support Specialists for our Adult Community Clinical Services Program (ACCS)! As a Peer Specialist for North Suffolk, you’ll build supportive r…

View Details
Posted 2026-04-05

Technical Product Owner - AI Coding Platforms

Boston Scientific
Marlborough, MA

Additional Location(s):  US-MA-Marlborough; US-MN-Arden Hills Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance At Boston Scientific, we’ll give you the…

View Details
Posted 2026-06-12

Regional Clinical Director

Gameday Men's Health
Peabody, MA

Job Description Job Description Gameday Men's Health, Peabody 39 Cross Street Number of Openings: 1 Job Type: Full time, part time Work Setting: Private Men’s Healthcare Clinic Medic…

View Details
Posted 2026-04-05