Customer Service Representative

ABLE Associates
New Bedford, MA
Our client in New Bedford MA is seeking an experienced Customer Service Representative (CSR) to join their front-office team!
Overview: This role involves supporting daily warehouse functions with an up-beat personality managing customer requests and ensuring accurate order processing in a fast-paced environment.
Key Responsibilities:
  • Perform accurate and timely data entry for customer orders
  • Submit orders
  • Handle customer inquiries inventory updates and service requests
  • Maintain organized clerical records and documentation
  • Prioritize multiple tasks and support warehouse operations as needed
  • Learn and use the companys warehousing software application
  • Collaborate with team members and work independently when required
Requirements:
  • 1 year of customer service experience preferably in a warehouse or logistics environment
  • Proficiency in Microsoft Outlook Word and Excel
  • Strong clerical organizational and multitasking skills
  • Ability to work effectively in a fast-paced setting
  • Valid drivers license
  • Willingness to undergo a drug screen and background check
Scheduling:
  • Monday-Friday
  • 7AM-2 PM or 8AM-3:30 PM
  • This is a full-time onsite role with a flexible start time but all shifts end at 3:30 PM.

Required Experience:

Unclear Seniority

Posted 2025-11-21

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