Quality Control Specialist

ABOUT THIS POSITION:

The Secretary of State is seeking candidates for a Quality Control Specialist in the Public Room of the Corporations Division. This position is the first point of contact for members of the public. This position is responsible for helping the public navigate the services offered within the Division. The position also assists the Floor Manager with the quality control of both filings made in-person and those made electronically. In addition, this position will also be cross-trained on other positions within the Division, when needed.

REPRESENTATIVE TASKS:

§ Certify business entity documents ordered online, through the mail and in person.

§ Navigate the Corporations Division website to research corporate records.

§ Search for corporate records using microfilm/microfiche.

§ Scan daily filings and quality control filings received digitally.

§ Answer general questions from the public and satellite offices.

§ Understand business records filed with the Corporations Division.

§ Assist the general public in person or on the phone.

KNOWLEDGES, SKILL AND ABILITIES REQUIRED:

§ Minimum of one (1) of college, preferred. Or enrolled in college.

§ Previous clerical experience.

§ Previous filing experience helpful.

§ Ability to accurately type at least 40 words per minute.

§ Working knowledge of Microsoft Word.

§ Familiarity with computer applications.

About Us

The Secretary of the Commonwealth's office comprises 23 departments across 19 locations around Massachusetts.

As the third-ranking constitutional officer in Massachusetts, the Secretary of the Commonwealth serves as the chief election officer, chief information officer, and chief securities regulator in Massachusetts. Additionally, the office is charged with registering business entities and lobbyists, distributing grants for historic preservation, safeguarding the state's public records and artifacts, and much more.

Whatever your background or area of interest, there is a place for you at the Secretary of the Commonwealth's office.

Statement of Diversity and Anti-Discrimination

The Office of the Secretary of the Commonwealth is an Equal Opportunity Employer. As a representative of the Commonwealth and its residents, the Office strives to ensure that those working in our office reflect the diversity of the communities we serve. The Office encourages applicants from a broad spectrum of backgrounds to apply for positions.

It is the policy of The Office of the Secretary of the Commonwealth to provide equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information or any other protected characteristic under applicable law.

Disability Accommodation

Qualified individuals with disabilities are encouraged to apply. We will gladly assist applicants in need of an accommodation. For assistance, contact ADA Coordinator Rebecca Murray at 617-878-3107 or [email protected]

Covid-19 Vaccination Requirement for Employment

As a condition of employment, successful applicants will be required to have received COVID-19 vaccination or an approved exemption as of their start date. Details relating to demonstrating compliance with this requirement will be provided to applicants selected for employment. Applicants who receive an offer of employment who can provide documentation that the vaccine is medically contraindicated or who object to vaccination due to a sincerely held religious belief may make a request for exemption.

Remote work

This position is not eligible for remote work.

Total Compensation

As an employee of the Commonwealth of Massachusetts, you are offered a great career opportunity to influence a wide spectrum of services to the diverse populations we serve - but it is more than a paycheck. The State's total compensation package features an outstanding set of employee benefits that you should consider towards your overall compensation, including:

• 75% state paid medical insurance premium

• Reasonable Dental and Vision Plans

• Flexible Spending Account and Dependent Care Assistance programs

• Low cost basic and optional life insurance

• Retirement Savings: State Employees' Pension and a Deferred Compensation 457(b) plan

• 12 paid holidays per year and Sick, Vacation, and Personal Time

• Tuition benefits for employee at state colleges and universities

• Short-Term Disability and Extended Illness program participation options

• Incentive-based Wellness Programs

• Professional Development and Continuing Education opportunities

• Qualified Employer for Public Service Student Loan Forgiveness Program

• Starting salary is $42,500

How to Apply:

To apply please send: 1) a copy of your resume 2) a cover letter 3) 3 references to [email protected]

DO NOT APPLY VIA MASS.GOV

Qualifications

MINIMUM QUALIFICATIONS:

§ Ability to work cooperatively with co-workers and interact well with the general public.

§ Excellent communication skills.

§ Ability to deal with repetition.

§ Exhibit a strong attention to detail.

§ Ability to multi-task.

§ Must be able to work onsite 8:45am to 5pm Monday thru Friday.

Official Title : Specialist

Primary Location : United States-Massachusetts-Boston-1 Ashburton Place

Job : Unclassified

Agency : Secretary of State

Schedule : Full-time

Shift : Day

Job Posting : Mar 2, 2026, 3:31:22 PM

Number of Openings : 1

Salary : 42,500.00 - 42,500.00 Yearly

If you have Diversity, Affirmative Action or Equal Employment Opportunity questions or need a Reasonable Accommodation, please contact Diversity Officer / ADA Coordinator : Rebecca Murray - 6178783107