Account Manager, SLG/EDU

DESCRIPTION

Are you interested in working with SLG EDU customers as they navigate through some of the most dynamic and disruptive transformation projects in their organization's history? Does the prospect of empowering these organizations cloud transformation success by aligning professional services, managed services, and support of the critical business and IT outcomes excite you?

Amazon Web Services (AWS) is seeking an accomplished Services Executive to drive services with State and Local Government, K-12, GovTech, EdTech, and Higher Education organizations, inclusive of Health providers (county, state, and academic institutions).

As an Enhanced Services Account Manager within AWS, you will have the opportunity to drive the adoption and growth of emerging cloud technologies. You will help organizations develop a service delivery strategy, including professional services, managed services, and support. You are responsible for determining the most effective strategy and collaborating with AWS Account Teams, Professional Services, and Partners.

You will establish deep business and technical relationships through your knowledge of the customer’s goals. You will have day-to-day interactions with customers and AWS Partners. The ideal candidate will possess both a sales and technical background that enables them to drive an engagement at the CXO level, as well as with the software developers and IT architects. You should have demonstrated the ability to think strategically about customer priorities and technical challenges and to convey compelling service solutions.

This position requires that the candidate selected be a US Citizen.

Key job responsibilities
Be a member of the account team that shapes a territory, account strategy, and customer engagement plan that drives revenue through the adoption of AWS Professional Services, Amazon Managed Services, and AWS Enterprise Support direct or through an SI.

Engage with customers at the CxO level to deliver scalable, long-term solutions.

Accelerate and simplify complex and strategic opportunities in assigned territory with AWS services.

Create and drive adoption of best practices to accelerate results.

Identify services solutions i.e. Professional Services, Amazon Managed Services, and Enterprise Support based on customer needs.

Document and shape offers to drive repeatable outcomes across the territory based on best practices and trends.

Prepare and deliver business reviews to senior management team regarding quarterly and year strategies that align with revenue growth expectations.

About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.

Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.

BASIC QUALIFICATIONS

- 5+ years of full sales cycle, technology sales or equivalent business development, sales engineering/consulting or equivalent experience
- Bachelor's degree or equivalent
- Demonstrated performance operating in greenfield territory where strategy, and go-to market may not be defined.
- Demonstrated experience working with internal and external stakeholders on complex initiatives.
- Demonstrated success impacting team goals and initiatives.