Sales Representative - Critical Environments
Thomas Scientific is a leading distributor of laboratory products, equipment, chemicals, and supplies, serving research, academic, clinical, industrial, and government laboratories. We connect scientists with the products they need from thousands of manufacturers, backed by responsive service and deep technical support. Our Customer Experience team is the front line of that promise — the people customers rely on to get the right product, on time, with zero friction. SUMMARY: The successful CE (Critical Environments) Sales Representative will be responsible for opening new customer accounts and growing existing clients in the assigned geography. You will be responsible for all sales activities, from lead generation through implementation, account management, supplier relationship development and management using a solution selling discovery approach, and actively managing an opportunity pipeline, contacts, and marketing using Salesforce.com. This role consists of an agreed upon territory sales operating plan which is designed to meet or exceed sales and profit business objectives. This is accomplished through expanding customer sales and supplier relationships at new and existing customer. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
▪ Expand existing customer relationships through consultative selling techniques.
▪ Consult with companies working in a controlled environment – sterile and non-sterile cleanrooms
▪ Discuss workflow solutions and product application used in controlled environments / cleanrooms
▪ Develop new relationships and implement strategies to increase sales
▪ Reply in both a prompt and professional manner to customer inquiries and requests
▪ Meet individual objectives and revenue goals for the assigned territory
▪ Prospect for new business within target market segments and assign geography
▪ Provide competitive intelligence, market insight, changes in customer needs/preferences, purchasing trends, and marketing effectiveness information to internal stakeholders in Management, Marketing, Product Management, etc. on a consistent basis
▪ Stay informed with changing technical requirements and challenges customers working within controlled sterile and non-sterile cleanroom environments
▪ Attend industry conferences, networking events, tradeshows, etc. periodically
▪ Sell consultatively, determine customer needs and requirements, and make recommendations to both prospects and customers of the various solutions Thomas can offer their business to help them achieve their objectives
▪ Provide solutions to customers in multiple market segments – Pharmaceutical, Medical Device, Compound Pharmacies, CRO, CMO, Advanced Technology, Semiconductor working in both sterile and non-sterile controlled environments
▪ Prospect and establish new customers by managing a sales new business opportunity pipeline, diagnosing, developing, and delivering proposals to customers by illustrating Thomas’s value proposition and solutions
▪ Expand existing customer relationships, adding new products and value-added service solutions to drive growth, customer retention and overall customer experience
▪ Actively (daily), maintain, update, and work all customer profiles, projects in Salesforce.com - CRM ▪ Work with sales management to develop strategic territory business plans for achievement of sales growth and quota attainment
▪ Engage, develop, and activate strong relationships with local manufacturers (suppliers) to mutually grow your sales, provide customer solutions, and technically understand product applications
▪ Develop strong relationships with your sales and customer support resources to drive your sales growth, effective time and territory management, and on-board customer requirements. KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:
• Reside nearby the assigned territory
• Four-year college degree from an accredited institution.
• Minimum of 2 to 5 years of sales management experience in a business-to-business sales environment preferred.
• At least 3-5 years of relevant field sales experience.
• Self-motivated with the ability to function independently.
• Strong written and verbal communication skills. • Excellent interpersonal, presentation and influencing skills.
• Strong organizational skills with the ability to multi-task.
• Demonstrated ability to identify business opportunities in relation to growth strategies and to coach others
to do so.
• Ability to work from home.
• PC proficient, especially with Excel and Salesforce programs
• A valid driver's license and proof of automobile insurance is required. SUPERVISORY RESPONSIBILITIES • This position has no supervisory responsibilities PHYSICAL DEMANDS The physical demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This position frequently requires extended sitting, finger dexterity, talking, hearing and visual acuity. It occasionally requires standing, walking and reaching. It rarely requires lifting (average weight 20#).
• Ability to spend 80% of time in the field. MENTAL DEMANDS • Must be able to manage multiple projects and tasks and maintain written records in an organized fashion. Must pay close attention to detail. This position has a predictable work schedule, with frequent deadlines. This position requires a high level of decision-making ability. • This position works closely with others. WORKING CONDITIONS The work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This position has infrequent exposure to chemical Base salary + monthly commission
Car Allowance - Motus
Cell Phone
Expense card Benefits
Medical/Dental/Vision
401K Matching
PTO
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