Residential Counselor

Northeast Center for Youth & Families, Inc. (NCYF) is made up of a team of devoted and highly skilled professionals and paraprofessionals who provide quality care to the individuals we serve. Our agency is led by a passionate and involved leadership team based out of our Easthampton main office.

NCYF opened its doors in 1972 and became incorporated in 1976. We’re an experienced agency with multiple locations which provide foster care services, in home therapy, outpatient therapy, treatment residences, and therapeutic day programs. For nearly 50 years, we have been committed to providing innovative and high quality care to our consumers. Our mission is to empower individuals, children, adults and families to live healthy and successful lives. Our values include respect, integrity, compassion and hope. We encompass these values in everything we do.

NCYF provides paid training for all employees. We offer competitive wages, a dynamic work environment & the following benefits: Medical/Dental Insurance; Disability; Group Term Life/Voluntary Life; 401k Retirement; Paid Holidays/Vacation/Personal/Sick time; Whole Life, Critical Illness, Accident Insurance; Medical and Dependent Care Flexible Spending Accounts; Employee Assistance Program (EAP), Tuition Reimbursement, and Member Discounts.

Residential Counselor: $24.00 Per Hour

Northeast Center for Youth & Families (NCYF) is seeking enthusiastic, dedicated Residential Counselors to join our Residential Services team. Residential Counselors work closely with our residents in therapeutic group homes to guide them to success while maintaining appropriate professional boundaries. Full-time schedules are available.

If you are seeking meaningful and challenging work that will provide you with experience to help you achieve a degree in social work or another field of human services, we can provide that for you. You will work directly with youth to implement treatment plans, lead/model activities of daily living through effective use of structure and routine and support the treatment philosophy of the program, centered around the trauma-informed care model. A successful Residential Counselor with NCYF will have the ability to assess and evaluate situations, have a high level of initiative, and have knowledge of acceptable behavior as it relates to at-risk youth. They would also possess strong interpersonal and communication skills and can communicate efficiently with parents, schools, DCF, DMH, and other community supports. New employees will gradually assimilate in to the NCYF culture and we will work with you to help you develop your competencies so that you can fully enjoy our collaborative efforts.

Position Requirements:

High School Diploma or equivalent with experience in youth services; Associate’s or Bachelor’s degree preferred.

Demonstrate a working knowledge of the principles of trauma informed care.

Adult & Child CPR/First Aid/AED certification preferred (we will train staff)

Approved CORI & DCF background checks (performed by the EEC)

Approved driving background check

Valid driving license

Reliable transportation required

Must be at least 21 years old.

AA/EOE: we believe diversity strengthens our organization!