Coffee Quality Control Technician

Equal Exchange, Inc.
West Bridgewater, MA

Job Description:

  • Based in Equal Exchange’s West Bridgewater, Mass. Office
  • Employment Status: Full-time, hourly, worker-owner track employee
  • Hours: Variable
  • Salary Range: $21.63/hr - $24.03/hr ($45,000 - $50,000 annual equivalent), depending on experience
  • Benefits: Health/dental/vision insurance coverage, vacations, holidays, sick days, eligibility for worker ownership
  • Department: Quality Control
  • Reports to: Quality Control Manager

Qualifications :

  • Ability to communicate well and problem solve
  • Ability to effectively manage time and responsibilities
  • Ability to work well with others
  • Comfortable with computers and technology, such as Excel, Word, databases and E-Mail
  • Detail oriented
  • Food Science background helpful
  • Food Service experience helpful
  • Coffee experience preferred
  • Coffee training experience helpful
  • Coffee roasting experience a plus
  • Coffee cupping experience a plus
  • Foreign language skills desired
  • Works well alone and with a team
  • Ability to lift 50-75 lbs.

Responsibilities:

  • Sort green coffee samples and record results.
  • Roast coffee samples for testing.
  • Prepare morning cuppings for QC staff and roasters- record and communicate results with the team. Break down and clean up after cuppings are completed.
  • Participate in coffee cuppings
  • Measure and analyze packaging for EE coffee products- record results
  • Perform QC checks on the production line
  • Calibrate, maintain and track machine maintenance

:

  • Perform production tasks as needed; roasting, packing, paperwork, etc.
  • Fill production positions during vacations, sick leave, etc
  • Create / maintain tools to communicate best practices for using our espresso.
  • Support coworkers in understanding and using these tools.
  • Train customer staff, including baristas, on our best practices for creating espresso drinks.
  • Occasional travel, including out of state, to train customer staff/baristas at their store/cafe, approximately 6 times per year.

*Other duties as assigned by supervisor

  • Participate in staff, team, department, and educational (Exchange Time) meetings.
  • Understand our producer partners, trading policies, and the Fair Trade movement.
  • Understand and participate effectively in our worker cooperative model.

To Apply: Please provide your resume and answers to the following questions by email to [email protected]:

1) How would this position impact Equal Exchange’s mission to help small farmers get what they want?

2) Give an example of a project that you had to complete from start to finish.

3) What qualities do you think Equal Exchange values in the products we sell?

Pay: $21.63 - $24.03 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Health savings account
  • Paid time off
  • Vision insurance

Work Location: In person

Posted 2026-05-24

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