Expert Business Systems Analyst

WayUp
Boston, MA

Acts as the primary liaison between clients and internal teams to translate business needs into clear, actionable requirements across the delivery lifecycle. Leads business analysis efforts, champions stakeholder needs, and ensures solutions align with client objectives and Acxiom capabilities.

DUTIES AND RESPONSIBILITIES

  • Utilizes expertise to lead project teams to select the approach that best fit requirement initiative needs, and obtains stakeholder and project team buy-in to the approach selected. Able to determine how and when to modify a selected approach as necessary in order to apply an appropriate level of rigor.

  • Effectively manages internal and external stakeholder relationships and expectations, keeping them engaged, responsive, and proactive in working toward project goals and objectives.

  • Recognizes opportunities beyond the underlying business needs and issues, consulting the stakeholders in exploring these areas of opportunities.

  • Establishes metrics and measurements to track, assess, and report on the quality of business analysis work, to help identify opportunities for improvement and possible solutions within the Requirements Management practices and processes.

  • Conceptualize a recommended solution, enabling stakeholders to understand the new capabilities, boundaries, dependencies, constraints, and assumptions from a business perspective. Collaborates with the Solution Architect to validate solution also meets the client's technical needs.

  • Understands the business architecture (structure, people, processes, technology) that supports an organization's strategy, and can assess enterprise business capabilities and gaps that may prevent the organization from achieving desired outcomes.

MENTORSHIP

  • Owner of high- and moderate-complexity initiatives

  • Provides formal mentorship and oversight for lower-complexity work

  • Recognized as a subject matter expert aligned to Acxiom strategy

PRODUCT KNOWLEDGE AND UNDERSTANDING

  • Deep knowledge of client and Acxiom business and technical environments

  • Expert in Acxiom Delivery Methodology, Requirements Engineering, and Change Management

  • Strong understanding of Acxiom tools, organization, and culture

  • Working knowledge of Acxiom products, services, and solutions

  • Familiarity with industry standards and methodologies (e.g., ISO, CMMI, LEAN)

QUALIFICATIONS

Required

  • Bachelor's Degree in a quantitative field (Math, Computer Science) or related degree programs

  • Six years of relevant work experience.

Technical:

  • High-level knowledge of data quality, database concepts, analysis, and rule/code development

  • High-level knowledge of appropriate software for data management, modeling or analysis

  • Conduct in-depth data analysis using code language such as SQL, Python, R

  • Experience working with Big Data such as within Snowflake or GCP environment

  • Ability to identify ways to improve efficiency and troubleshoot data issues

  • Knowledge of third party data (demographic and modeled data), audience selection, and segmentation

Soft Skills:

  • Strong communication and presentation skills

  • Capable of leading complex projects

  • Ability to communicate across all levels within both internal and external teams

Preferred

  • Experience supporting marketing, data, or technology-driven solutions

Any reference to years of experience should be disregarded in the UK

Primary Location City/State:

Homebased - Conway, Arkansas

Additional Locations (if applicable):

Acxiom is an equal opportunity employer, including disability and protected veteran status (EOE/Vet/Disabled) and does not discriminate in recruiting, hiring, training, promotion or other employment of associates or the awarding of subcontracts because of a person's race, color, sex, age, religion, national origin, protected veteran, military status, physical or mental disability, sexual orientation, gender identity or expression, genetics or other protected status.

Attention California Applicants: Please see our CCPA/CPRA Privacy Act notice here ( .

Attention Colorado, California, Connecticut, Maryland, Nevada, New Jersey, New York City, Ohio, Rhode Island, and Washington Applicants: This position is not located in the aforementioned locations but applications for remote work may be considered. For information about this role under state or local equal pay or pay transparency laws, please contact [email protected] .

We are leaders in helping brands achieve the number one mantra for every business - know your customer. For fifty years, we've helped marketers deal with a fast-changing future of growing channels, data and technology. By understanding the customer, marketers can communicate with relevance everywhere and drive better customer experiences that build a better brand and, in turn, better business.

We're one of the marketing industry's most experienced, respected and forward-thinking leaders. For nearly fifty years, we've helped the world's best marketers understand their customers so that they can reach people with relevance rather than randomness. Our products and solutions form the data foundation that make it possible for marketers to drive better customer experiences and meaningful interactions at scale across every channel.

Our job opportunities will give you the opportunity to showcase your talents, grow your skills, and expose you to cutting-edge technologies, whether you're an engineer, developer, products guru, systems and security expert, sales and consulting executive, or an intern looking to gain real experience with a company that will make you stand out.

At Acxiom, our values begin with our associates, who are the single most important driver of our success. We're looking to hire people who share our core values: collaboration, excellence, innovation, a focus on outcomes, and being empowered to make and own decisions that benefit our clients and our company. Our values represent our brand promise - to our clients and to our associates - and define our company culture.

If you are interested in applying for employment with Acxiom and need special assistance or an accommodation to apply for a posted position, contact our recruiting department at 1-877-314-2049.

We highly recommend you create an account to monitor your resume submissions. Click on the Sign In link above to create an account or sign up at the end of your application.

Interested in Acxiom? Learn about our Equal Opportunities, job postings, and more:

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Internal applicants need to apply for open positions through their Workday account. Please log into Workday and use the Find Jobs report to search for and apply for positions posted internally. For questions, please contact the recruiter listed on the job posting.

Attention California Applicants: Please see our CCPA/CPRA Privacy Act notice here ( .

Attention Colorado, California, Connecticut, Maryland, Massachusetts, Nevada, New Jersey, New York City, Ohio, Rhode Island, and Washington Applicants: This position is not located in the aforementioned locations but applications for remote work may be considered. For information about this role under state or local equal pay or pay transparency laws, please contact [email protected] .

Attention Mexico Applicants: Please see our Privacy Policy notice here ( MX\ AVISO\ DE\ PRIVACIDAD\ EMPLEADOS\ Privacy\ Notice\ Workday.pdf) .

*Note: Offers for recruitment from any websites featuring the Acxiom name or its variations, other than those listed here: and are fraudulent. Please do not engage with these sites.

Posted 2026-03-21

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