Accounts Receivable Specialist

Job Title: Accounts Receivable Specialist

Location (city, state): Wilmington, MA

Compensation: $30 - $32 / Hourl

Benefits: This position is eligible for medical, dental, vision.

Role Summary

The Accounts Receivable Specialist plays a key role in maintaining accurate receivables records, supporting timely collections, and contributing to the overall financial health of the organization. This position is responsible for managing customer accounts, resolving discrepancies, and ensuring compliance with established accounting practices and policies.

Key Responsibilities

Receivables Management

• Monitor and track outstanding invoices
• Follow up on overdue accounts and support timely collections

Payment Processing

• Record, allocate, and apply customer payments accurately
• Reconcile accounts and investigate payment discrepancies

Customer Communication

• Communicate with customers regarding invoices, payment status, and billing inquiries
• Assist in resolving billing issues or disputes in a professional and timely manner

Account Reconciliation

• Reconcile accounts receivable records with general ledger accounts
• Identify and resolve discrepancies

Credit Control

• Evaluate customer creditworthiness
• Assist with establishing credit limits and collection procedures

Invoicing

• Prepare and issue accurate customer invoices in accordance with contractual terms

Documentation & Recordkeeping

• Maintain complete and accurate records of accounts receivable transactions and related correspondence

Process Improvement

• Identify opportunities to improve efficiency and streamline receivables and collection processes

Compliance

• Ensure adherence to accounting standards, internal policies, and applicable legal requirements

Collaboration & Working Relationships

• Accounting & Finance Teams: Partner with finance team members to support effective receivables management, reduce overdue balances, and strengthen internal controls
• Customers: Serve as a primary point of contact for invoicing and payment-related inquiries
• Customer Service: Collaborate to resolve invoice- or order-related issues
• Returns Team: Coordinate on processing credits related to returned products or adjustments

Qualifications & Skills

• Experience in accounts receivable, accounting, or a related financial role
• Knowledge of credit control and collections procedures
• Strong communication and customer service skills
• Experience working with ERP systems (e.g., Microsoft Dynamics or similar platforms)
• Advanced computer skills, including proficiency in Excel
• High level of accuracy and attention to detail with numerical data
• Strong analytical and problem-solving abilities

Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran, in accordance with applicable federal, state, and local laws. Reasonable accommodation is available for qualified individuals with disabilities upon request.

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