CARE Case Manager

*** DO NOT APPLY ON MASSCAREERS . ***

*** Applications submitted on MassCareers will not be considered.***

Applicants must apply on the Salem State Career site to be considered.

Overview

The Case Manager supports students by addressing basic needs and promoting holistic wellness to enhance student stability, retention, and overall success. This role works closely with a diverse college population, providing individualized assessment, care coordination, resource referral, and ongoing support related to housing, food security, financial stability, health, and access to care. The Case Manager collaborates with campus partners and community agencies—particularly North Shore–based organizations—to connect students with appropriate services and remove barriers to persistence.

At Salem State University, we are passionate about creating a workplace that is as inclusive as the community we serve. We welcome and celebrate the variety of identities of all our employees, ensuring that you feel valued and supported. Our strong focus on civic engagement means your work will have a meaningful impact both within the university and beyond. As a Hispanic and minority-serving institution, we are committed to advancing social justice and creating opportunities for all. Join us at Salem State, where your career will make a difference, and your contributions will be celebrated.

Please Note: This position is grant-funded and renewal each year is contingent on continued funding.

*** DO NOT APPLY ON MASSCAREERS . ***

*** Applications submitted on MassCareers will not be considered.***

Applicants must apply on the Salem State Career site to be considered.

Qualifications

Required Qualifications

• Three years of experience in case management, social work, and/or community resourcing
• A desire to work with a high-need student population from a variety of backgrounds and experiences

Preferred Qualifications

• MSW, MPH, or MS Health Education
• Experience in higher education
• Knowledge of existing resources on the North Shore
• Experience working with a college population to support basic needs

Working Location

This is an onsite position in Salem, MA with on-campus, in-person responsibilities, which may require occasional work on evenings and weekends.

Application Instructions

*** DO NOT APPLY ON MASSCAREERS . ***Applications submitted on MassCareers will not be considered.***

Please apply online on the Salem State Career site and attach resume and cover letter.

Employment is contingent upon a completed background and CORI check satisfactory to the university.

This position is not eligible for H1B visa sponsorship.

EEO Statement

The university considers all qualified candidates without regard to race, color, religion, sex, age, national origin, disability status, veteran status, gender identity, sexual orientation, genetic information, pregnancy or pregnancy-related condition or any other characteristic protected by law.

ADA Statement

Salem State University complies with the Americans with Disabilities Act (ADA) to provide reasonable accommodation to qualified applicants and employees with disabilities. For accommodation information or requests please email [email protected].

Recruitment Agencies

Salem State University does not partner with or accept candidates from outside staffing agencies. All hiring is managed directly by our internal Talent Acquisition team.

Official Title : Staff Associate

Primary Location : United States-Massachusetts-Salem-352 Lafayette St

Job : Education

Agency : Salem State College

Schedule : Full-time

Shift : Day

Job Posting : Mar 17, 2026, 9:55:30 AM

Number of Openings : 1

Salary : 63,000.00 - 68,000.00 Yearly

If you have Diversity, Affirmative Action or Equal Employment Opportunity questions or need a Reasonable Accommodation, please contact Diversity Officer / ADA Coordinator : Jenifer Murphy - 9785426508

Potentially Eligible for a Hybrid Work Schedule : No