Dental office Front Desk Receptionist/Insurance Coordinator
Job Description
Job Description
We are a Perio - dental office seeking a detail-oriented Dental Receptionist to join our team. The ideal candidate will be responsible for managing front desk tasks and providing excellent customer service to our patients.
Responsibilities:
- Greet patients in a friendly and professional manner
- Answer phone calls and schedule appointments
- Verify insurance information and process payments
- Maintain patient records and ensure confidentiality
- Assist with administrative tasks as needed
- Utilize dental software for patient management
- Adhere to HIPAA regulations for patient privacy
- Coordinate with referral for patient care
- Answering Telephone Call and Emails
- Scheduling, Rescheduling and Confirming Appointments
- Verifying Insurance
- Presenting Treatment Plans and Discussing Copayments
- Financial Arrangements & Collecting Copayments
- Submitting Dental Claims, Aging Reports, Posting Insurance Payments and Billing
- End of Day Reports
Occasionally assist in the back office with clinical duties
Qualifications:
- Previous experience in a dental or medical receptionist role preferred
- Knowledge of HIPAA regulations and medical scheduling procedures
- Excellent communication skills, both written and verbal
- Strong understanding of front desk operations and phone systems
- Ability to multitask in a fast-paced environment
- Experience in an administrative role is a plus
- Passion for patient service and satisfaction
Job Type: Full-time
Pay: $22.00 - $36.00 per hour
Expected hours: 24-32 per week
Benefits:
- Employee discount
- Opportunities for advancement
Schedule:
- 8 hour shift
- Monday to Thursday 8:30 AM- 5:00 PM.
- No weekends
Experience:
- Dental receptionist: 1 year (Required)
Work Location: In person
Benefits:
- Continuing education credits
- Employee discount
- Paid training
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