Hourly Lube Technician

Job Description

Job Description

Position Title:

Hourly Lube Technician

Job Code:

HRLUBTEC

Department:

Service

Department #:

347A

Reports To:

Service Manager/Director

FLSA Status:

Non-Exempt

Are you motivated and qualified to be part of a world-class southern New England dealership group with the highest standards of customer service?

We are looking for an Express Technician to join our team at 24 Ford of Easton .

$20-$22.00 hour- Weekly Bonus Opportunities

Position Summary:

The Hourly Lube Technician is mainly responsible for the lube, oil, and filter duties of vehicles assigned to them by service management or their designated representatives. Repairs must be done in accordance with factory and dealership specifications and time standards. Ensures that repairs are performed correctly and efficiently, and that the dealership’s service department maintains a consistently high level of safety and customer satisfaction that is consistent with Route 24 Auto Group’s core philosophies, principles, and values.

The Express/Lube Technician will be held accountable to:

1. Ensure that all company policies, procedures, programs, and strategies are followed and executed effectively.
2. Implement effectively all the duties, responsibilities, and requirements outlined in this job description.
3. Set a professional standard that always reflects favorably on The Company.
4. Reports any situation or condition that would jeopardize the safety, welfare, or integrity of the dealership, its customers, or employees to management.

Principal Duties and Responsibilities:

• Adheres to express lube guidelines.
• Performs safety inspections, oil changes, lubrication work, and basic maintenance as directed.
• Replenishes supplies as requested by technicians or service manager.
• Install completed oil change reminder sticker in vehicle.
• Check battery, tire air pressure, windshield fluid, transmission fluid and power steering fluid levels and refills as needed.
• Check coolant level and refill as necessary.
• Ensure the vehicle is clean and free of fluid residue or fingerprints.
• Checks fluid level prior to release of vehicle to ensure proper levels.
• Maintains Customer Satisfaction scores at or above Company standards.
• complete all work according to the applicable safety requirements and published procedures by manufacturer and dealership.
• Notifies management of any difficulties or problems that may prevent a quality job from being performed or cause a change in the promised time.
• Properly use the special tools and equipment provided by the service department.
• Produce quality work that evidence excellence resulting in scores at or above the district average as measured by monthly manufacturer customer satisfaction reporting.
• Ensure that customer vehicles you work on are returned to consumer cleaner than they were prior to being serviced.
• Picks up parts from the parts department as directed by technicians.
• Responsible for sweeping the shop and emptying trash daily.
• Participates in manufacturer-sponsored training programs, schools, and events.
• Achieve or exceed production schedules and individual efficiency benchmark set by management.
• Report to management any situation or condition that would jeopardize the safety, welfare, or integrity of the dealership, its customers, or employees.
• Maintains and is accountable for all dealership-owned tools and manuals. Returns them to the proper place and in the same condition as they were received Maintains and wears all required safety and health personal protective equipment in the manner recommended by the equipment manufacturer.
• Understands, keeps abreast of and complies with federal, state and local regulations that affect shop operations, such as hazardous waste disposal, OSHA Right-to-Know etc.
• Conduct yourself professionally while in the workplace
• Treat each customer and co-worker with kindness and respect
• Other tasks as assigned

Qualifications:

• Automotive certifications are ideal
• Strong automotive background
• Ford experience very helpful
• Strong teamwork skills
• Organized and able to maintain cleanly work station
• Must have clean & valid driver's license

What We Offer:

• Medical, Dental, Vision, Life, Disability insurance options
• 401K Plan
• Vacation and Sick time
• Growth Opportunities
• Paid Training
• Discounts on products and services