Account Manager

Join Our Team at Redi Carpet!

Are you a relationship builder with a passion for delivering exceptional service? Redi Carpet, the nation's leading provider of flooring solutions to the multifamily industry, is looking for a Field Account Manager in the Boston area. In this role, you'll manage client relationships, drive growth, and ensure top-notch customer experiencesall while working with a dynamic, supportive team. If you thrive in a fast-paced environment and love making an impact, we want to hear from you!

Preferred Qualifications

• Bachelor's degree in business administration or a related field.
• Business-to-Business sales experience including experience using various sales techniques such as Consultative or Solution Based Selling.
• Proficiency with Salesforce.

Job Summary

Exceeds sales and profit targets in a designated territory by implementing sales and marketing programs and establishing both short and long-term sales strategies. Drives growth by securing profitable new accounts through industry research, networking, and proactive prospecting. This position requires operation of a company vehicle, or a personal vehicle and such operation is done consistently more than 50% of the average work week. If selected for this position, the company will run a Motor Vehicle Record (MVR) report. A requirement of this position is an acceptable MVR report.

Major Tasks, Responsibilities, and Key Accountabilities

• Manages sales and customer retention initiatives efficiently to enhance overall sales performance, profitability, and customer satisfaction, while also overseeing the planning, forecasting, and reporting of sales activities and competitive pricing tactics.
• Generates a strategic sales call schedule and engages in face-to-face customer visits to identify vital opportunities and enhance sales revenue through the promotion of value-added solutions, skillfully navigating objections, and adversities.
• Identifies, develops, and maintains a pipeline of qualified, managed accounts to meet or exceed total sales and margin plan using a company designated customer relationship manager tool.
• Focuses on new account opportunities by utilizing effective cold call strategies to facilitate territory account growth opportunities.
• Implements approved sales strategies to achieve targeted sales outcomes and foster valuable customer relationships, all while maintaining industry-specific product knowledge and a deep understanding of specialized services to effectively cater to client accounts.
• Utilizes Salesforce reporting and data analysis to identify opportunities within territory for sales and revenue growth objectives.
• Reviews customer portfolio to identify and drive action with underperforming accounts.
• Collaborates with inside sales to support business growth and development.

Nature and Scope

• Identifies key barriers/core problems and applies problem solving skills in order to deal creatively with complex situations. Troubleshoots and resolves complex problems. Makes decisions under conditions of uncertainty, sometimes with incomplete information, that produce effective end results.
• Independently performs assignments with instruction limited to the expected results. Determines and develops an approach to solutions. Receives technical guidance only on unusual or complex problems or issues.
• May oversee the completion of projects and assignments, including planning, assigning, monitoring and reviewing progress and accuracy of work, evaluating results, etc. Contributes to employees' professional development but does not have hiring or firing authority.

Work Environment

• Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
• Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.
• Typically requires overnight travel less than 10% of the time.

Education and Experience

• Typically requires BS/BA in a related discipline. Generally 5-8 years of experience in a related field OR MS/MA and generally 3-5 years of experience in a related field. Certification is required in some areas.

Pay Range

$0.00-$0.00 Annual

HDS provides the following benefits to all permanent full-time associates:

• Medical (with Prescription drug coverage), dental, and vision plans
• Health care and Dependent Care FSA (as applicable)
• 401(K) with company match
• Paid Holiday, Vacation, Personal Time, and Wellness Day
• Paid Sick Time
• Life and Accidental Death & Dismemberment Insurance
• Short and Long-term Disability Insurance
• Critical Illness Insurance
• Accident Insurance
• Whole Life insurance
• Commuter Benefits
• Tuition Reimbursement
• Employee Assistance Program
• Adoption and Surrogacy Assistance

CA, CO, CT, D.C., HI, IL, MA, MD, MN, NJ, NV, NY, OH, RI, VT and WA law requires the posting of the potential salary range for advertised jobs. Individual base pay is determined based on a variety of elements including market data, experience, skills, internal equity and other factors.

Our Goals for Diversity, Equity, and Inclusion

We are committed to creating a culture that promotes equity, respect, and advocacy for every HD Supply associate. We value the diversity of our people.

Equal Employment Opportunity

HD Supply is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.