Medical Receptionist

Job Title: Medical ReceptionistJob Description We are seeking a dedicated Medical Receptionist to join our team at a reputable hospital, providing support in a multi-specialty ambulatory clinic. The role involves distributing mail and reports, performing account maintenance, and efficiently handling customer issues. Responsibilities + Distribute mail, reports, and written communication to designated parties. + Perform account maintenance, faxing, scanning, and copying tasks. + Identify and resolve customer issues promptly and efficiently, escalating complex cases to appropriate departments when necessary. + Interact with patients during check-in and check-out. Essential Skills + Proficiency in insurance verification, medical customer service, and data entry. + 1+ year of experience with EPIC systems. + Experience working in a multi-specialty ambulatory clinic. + Ability to communicate with insurance companies and understand the claims process. Additional Skills & Qualifications + Understanding of medical billing and health care processes. + Ability to interact with patients in a professional manner. + No prior scheduling or billing experience required. Work Environment This is a fully on-site position at the main campus for ambulatory clinics, specifically in the ortho, primary care, and allergy clinics. The work hours are 9am to 6pm, with one Saturday required each month. Join a great hospital environment where you will gain experience in a multitude of specialties. Job Type & Location This is a Contract to Hire position based out of Boston, MA. Pay and Benefits The pay range for this position is $20.00 - $22.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Boston,MA. Application Deadline This position is anticipated to close on Dec 3, 2025. About Actalent Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing due to a disability, please email [email protected] (%[email protected]) for other accommodation options.