Customer Demand Planner
- Own customer-level demand across the enterprise for assigned aerospace customers and programs, consolidating demand across sites, part numbers, and engine platforms
- Analyze customer-driven demand volatility including rate changes, backlog movements, forecast bias, lead-time shifts, and contractual adjustments; quantify risks to manufacturing plans and inventory
- Validate customer demand signals by reconciling customer inputs, open orders, contractual terms, and historical performance
- Act as the enterprise demand planning interface for assigned customers during SIOP Integrated Business Planning cycles
- Surface customer-specific demand risks and insights to the Consensus Review, supporting escalation and trade-off discussions
- Partner with Commercial teams to understand demand drivers and ensure customer inputs are interpreted consistently across the network
- Collaborate with Demand Planning Director and Demand Planning Analyst to ensure customer demand is accurately reflected in the enterprise unconstrained demand signal
- Utilize program, customer, and external data sources and planning applications to forecast engine build programs and long-range demand
- Bachelor’s degree in Operations Management, Industrial Engineering, Business Administration, or a related field
- At least 5 years of experience in demand planning, production planning, or operations planning within manufacturing, aerospace, or complex industrial environments
- Must be authorized to work in the U.S. on a full-time bases without sponsorship now or in the future. The Company cannot offer employment to visa holders who require employer sponsorship in the future or cannot work now on a full-time basis.
- Must be able to perform work subject to ITAR/EAR regulations.
- Advanced proficiency in ERP/MRP systems (SAP, Oracle, Epicor, or similar), demand planning tools, and advanced Excel modeling
- Strong analytical experience working with customer demand in multi-site networks.
- Demonstrated ability to interpret customer behavior, contractual demand signals, and order patterns, translating them into credible forecasts.
- Familiarity with long-term agreements (LTAs), backlog-driven demand, and program lifecycle management
- Experience working with long lead-time materials, constrained capacity, and make-to-order / make-to-print environments
- Understanding of SIOP processes in regulated manufacturing environments
- Must be able to have prolonged periods sitting at a desk and working on a computer.
- Must be able to frequently sit, stand and walk.
- Must be able to lift and carry up to 15 pounds.
- Personal protective equipment (e.g., safety glasses and safety shoes) is required on the shop floor
- Occasional weekend and evening work may be required to accommodate priorities, deadlines, and schedules.
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